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Results for patient complaints

Publications & Outputs

  1. The impact of leadership and quality climate on hospital performance

    Shipton, H., Armstrong, C., West, M. & Dawson, J., 12/2008, In: International Journal for Quality in Health Care. 20, 6, p. 439-445 7 p.

    Research output: Contribution to Journal/MagazineJournal articlepeer-review