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Seeding the design process for future problems

Research output: Contribution in Book/Report/ProceedingsPaper

Published
Publication date09/2014
Host publicationHuman-centered software engineering: 5th IFIP WG 13.2 International Conference, HCSE 2014, Paderborn, Germany, September 16-18, 2014. Proceedings
EditorsStefan Sauer, Cristian Bogdan, Peter Forbrig, Regina Bernhaupt, Marco Winckler
Place of PublicationBerlin
PublisherSpringer
Pages291-298
Number of pages8
ISBN (Electronic)9783662448113
ISBN (Print)9783662448106
Original languageEnglish

Publication series

NameLecture Notes in Computer Science
PublisherSpringer
Volume8742
ISSN (Print)0302-9743

Abstract

Designing with the community brings about a number of benefits, including tacit and contextual knowledge about the problem domain; this is especially apparent in rural settings. However, designing for problems that have yet to embed themselves in the fabric of society (i.e. future problems) poses a number of challenges, as they typically present intangible scenarios and concepts that have yet to be experienced by the wider-community. Using the OnSupply project as a case study, we share our experience in working with the Tiree community to address a future problem through a technology-mediated enquiry. Furthermore, we present a novel process that uses creative workshops augmented with physical artefacts to inform and learn from the community about a problem space, and to seed the design of a system that addresses it.