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A new model for call centre queue management
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A new model for call centre queue management
Research output
:
Contribution to Journal/Magazine
›
Journal article
›
peer-review
Published
Overview
Cite this
E Chassioti
D J Worthington
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<mark>Journal publication date</mark>
2004
<mark>Journal</mark>
Journal of the Operational Research Society
Issue number
12
Volume
55
Number of pages
6
Pages (from-to)
1352-1357
Publication Status
Published
<mark>Original language</mark>
English