Rights statement: © Owner/Author, 2017. This is the author's version of the work. It is posted here for your personal use. Not for redistribution. The definitive Version of Record was published in CHI EA '17 Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems http://dx.doi.org/10.1145/3027063.3053128
Accepted author manuscript, 902 KB, PDF document
Available under license: CC BY-NC: Creative Commons Attribution-NonCommercial 4.0 International License
Final published version
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
}
TY - GEN
T1 - Are people the key to enabling collaborative smart logistics?
AU - Bates, Oliver Emile Glaves
AU - Knowles, Brandin Hanson
AU - Friday, Adrian John
N1 - © Owner/Author, 2017. This is the author's version of the work. It is posted here for your personal use. Not for redistribution. The definitive Version of Record was published in CHI EA '17 Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems http://dx.doi.org/10.1145/3027063.3053128
PY - 2017/5/6
Y1 - 2017/5/6
N2 - The number of parcels delivered is growing annually, with a 15.7% increase to 1 billion parcel deliveries in the UK in 2015. We introduce Freight Traffic Control 2050 which is exploring how to transform last-mile urban freight through “collaborative logistics”. Based on our ethnographic fieldwork, we introduce the context and challenges in this domain. We highlight the value of experience and tacit knowledge, and the importance of approaching this domain from a socio-technical perspective. We offer a selection of early challenges identified as a starting point for discussion within the HCI community.
AB - The number of parcels delivered is growing annually, with a 15.7% increase to 1 billion parcel deliveries in the UK in 2015. We introduce Freight Traffic Control 2050 which is exploring how to transform last-mile urban freight through “collaborative logistics”. Based on our ethnographic fieldwork, we introduce the context and challenges in this domain. We highlight the value of experience and tacit knowledge, and the importance of approaching this domain from a socio-technical perspective. We offer a selection of early challenges identified as a starting point for discussion within the HCI community.
KW - Smart Logistics
KW - Sustainable Transport
KW - Tacit Knowledge
KW - Qualitative research
U2 - 10.1145/3027063.3053128
DO - 10.1145/3027063.3053128
M3 - Conference contribution/Paper
SN - 9781450346566
SP - 1494
EP - 1499
BT - CHI EA '17 Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems
PB - ACM
CY - New York
ER -