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Beyond Human-Centred Design: Supporting a New Materiality in the Internet of Things, or How to Design When a Toaster is One of Your Users

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Beyond Human-Centred Design : Supporting a New Materiality in the Internet of Things, or How to Design When a Toaster is One of Your Users . / Cruickshank, Leon; Trivedi, Nina.

In: The Design Journal, Vol. 20, No. 5, 08.2017, p. 561-576.

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@article{c701b3b765544a92b279903f159e2e34,
title = "Beyond Human-Centred Design: Supporting a New Materiality in the Internet of Things, or How to Design When a Toaster is One of Your Users",
abstract = "This paper challenges the assumption that humans should naturally be given primacy over non-human actors in the design process. New technological capabilities are starting to give non-human actors (e.g. networked objects) decision-making ability, thereby allowing for an active form of agency. This move will only grow in sophistication in the future and has the potential to be profoundly disruptive to both the design process and wider society. Using Donald A. Norman’s fundamental characteristics of user-centred design, ideas informing the Internet of Things, and philosophies around New Materialism, this paper argues that the fundamental assumptions that underpin the act of designing need to be reassessed.",
keywords = "user-centred design, design process, materialism, object-orientated ontology, internet of things",
author = "Leon Cruickshank and Nina Trivedi",
year = "2017",
month = "8",
doi = "10.1080/14606925.2017.1349381",
language = "English",
volume = "20",
pages = "561--576",
journal = "The Design Journal",
issn = "1460-6925",
publisher = "ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD",
number = "5",

}

RIS

TY - JOUR

T1 - Beyond Human-Centred Design

T2 - Supporting a New Materiality in the Internet of Things, or How to Design When a Toaster is One of Your Users

AU - Cruickshank, Leon

AU - Trivedi, Nina

PY - 2017/8

Y1 - 2017/8

N2 - This paper challenges the assumption that humans should naturally be given primacy over non-human actors in the design process. New technological capabilities are starting to give non-human actors (e.g. networked objects) decision-making ability, thereby allowing for an active form of agency. This move will only grow in sophistication in the future and has the potential to be profoundly disruptive to both the design process and wider society. Using Donald A. Norman’s fundamental characteristics of user-centred design, ideas informing the Internet of Things, and philosophies around New Materialism, this paper argues that the fundamental assumptions that underpin the act of designing need to be reassessed.

AB - This paper challenges the assumption that humans should naturally be given primacy over non-human actors in the design process. New technological capabilities are starting to give non-human actors (e.g. networked objects) decision-making ability, thereby allowing for an active form of agency. This move will only grow in sophistication in the future and has the potential to be profoundly disruptive to both the design process and wider society. Using Donald A. Norman’s fundamental characteristics of user-centred design, ideas informing the Internet of Things, and philosophies around New Materialism, this paper argues that the fundamental assumptions that underpin the act of designing need to be reassessed.

KW - user-centred design

KW - design process

KW - materialism

KW - object-orientated ontology

KW - internet of things

U2 - 10.1080/14606925.2017.1349381

DO - 10.1080/14606925.2017.1349381

M3 - Journal article

VL - 20

SP - 561

EP - 576

JO - The Design Journal

JF - The Design Journal

SN - 1460-6925

IS - 5

ER -