Final published version
Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
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TY - JOUR
T1 - Beyond Human-Centred Design
T2 - Supporting a New Materiality in the Internet of Things, or How to Design When a Toaster is One of Your Users
AU - Cruickshank, Leon
AU - Trivedi, Nina
PY - 2017/8
Y1 - 2017/8
N2 - This paper challenges the assumption that humans should naturally be given primacy over non-human actors in the design process. New technological capabilities are starting to give non-human actors (e.g. networked objects) decision-making ability, thereby allowing for an active form of agency. This move will only grow in sophistication in the future and has the potential to be profoundly disruptive to both the design process and wider society. Using Donald A. Norman’s fundamental characteristics of user-centred design, ideas informing the Internet of Things, and philosophies around New Materialism, this paper argues that the fundamental assumptions that underpin the act of designing need to be reassessed.
AB - This paper challenges the assumption that humans should naturally be given primacy over non-human actors in the design process. New technological capabilities are starting to give non-human actors (e.g. networked objects) decision-making ability, thereby allowing for an active form of agency. This move will only grow in sophistication in the future and has the potential to be profoundly disruptive to both the design process and wider society. Using Donald A. Norman’s fundamental characteristics of user-centred design, ideas informing the Internet of Things, and philosophies around New Materialism, this paper argues that the fundamental assumptions that underpin the act of designing need to be reassessed.
KW - user-centred design
KW - design process
KW - materialism
KW - object-orientated ontology
KW - internet of things
U2 - 10.1080/14606925.2017.1349381
DO - 10.1080/14606925.2017.1349381
M3 - Journal article
VL - 20
SP - 561
EP - 576
JO - The Design Journal
JF - The Design Journal
SN - 1460-6925
IS - 5
ER -