Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
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TY - JOUR
T1 - Boundary spanners’ identification, intergroup contact and effective intergroup relations
AU - Ritcher, Andreas W.
AU - West, Michael
AU - Van Dick, Rolf
AU - Dawson, Jeremy F.
PY - 2006/12/1
Y1 - 2006/12/1
N2 - We examined the relationship between group boundary spanners' work group identification and effective (i. E., harmonious and productive) intergroup relations in 53 work groups in five health care organizations. The data suggest this relationship was moderated by boundary spanners' levels of organizational identification, thus supporting a dual identity model. Limited support was found for the moderating effect of intergroup contact. Finally, if boundary spanners displayed frequent intergroup contact and identified highly with their organization, group identification was most strongly related to effective intergroup relations.
AB - We examined the relationship between group boundary spanners' work group identification and effective (i. E., harmonious and productive) intergroup relations in 53 work groups in five health care organizations. The data suggest this relationship was moderated by boundary spanners' levels of organizational identification, thus supporting a dual identity model. Limited support was found for the moderating effect of intergroup contact. Finally, if boundary spanners displayed frequent intergroup contact and identified highly with their organization, group identification was most strongly related to effective intergroup relations.
KW - MANAGEMENT
KW - ORGANIZATIONAL behavior
KW - TEAMS in the workplace
KW - INTERGROUP communication
KW - INTERGROUP relations
KW - COOPERATION
KW - INDUSTRIAL relations
U2 - 10.5465/AMJ.2006.23478720
DO - 10.5465/AMJ.2006.23478720
M3 - Journal article
VL - 49
SP - 1252
EP - 1269
JO - Academy of Management Journal
JF - Academy of Management Journal
SN - 0001-4273
IS - 6
ER -