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Case management for long-term conditions: developing targeting processes

Research output: Contribution to journalJournal article

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Case management for long-term conditions : developing targeting processes. / Abell, Jessica; Hughes, Jane; Reilly, Siobhan; Berzins, Kathryn; Challis, David.

In: Care Management Journals, Vol. 11, No. 1, 2010, p. 11-18.

Research output: Contribution to journalJournal article

Harvard

Abell, J, Hughes, J, Reilly, S, Berzins, K & Challis, D 2010, 'Case management for long-term conditions: developing targeting processes', Care Management Journals, vol. 11, no. 1, pp. 11-18. https://doi.org/10.1891/1521-0987.11.1.11

APA

Abell, J., Hughes, J., Reilly, S., Berzins, K., & Challis, D. (2010). Case management for long-term conditions: developing targeting processes. Care Management Journals, 11(1), 11-18. https://doi.org/10.1891/1521-0987.11.1.11

Vancouver

Abell J, Hughes J, Reilly S, Berzins K, Challis D. Case management for long-term conditions: developing targeting processes. Care Management Journals. 2010;11(1):11-18. https://doi.org/10.1891/1521-0987.11.1.11

Author

Abell, Jessica ; Hughes, Jane ; Reilly, Siobhan ; Berzins, Kathryn ; Challis, David. / Case management for long-term conditions : developing targeting processes. In: Care Management Journals. 2010 ; Vol. 11, No. 1. pp. 11-18.

Bibtex

@article{230c3853f3e74b5d990ded4f53030eea,
title = "Case management for long-term conditions: developing targeting processes",
abstract = "Intensive case management (ICM) is traditionally targeted at patients with complex needs and exists within a wider service context. Targeting is integral to the efficiency of the service. A process and outcome evaluation of case management was conducted in a large urban area in England between 2007 and 2008. Data from a postal questionnaire, interviews, and resource utilization data of patients within the service are used to explore issues associated with targeting. The study identified various approaches to select appropriate patients. A lack of standardization in assessment was apparent. Reported policies on case allocation, caseload size, and frequency of visiting patients varied. There was little evidence of ICM. Not all patients in receipt of case management admitted to hospital were diagnosed with a specific disease or condition. Few patients were recorded as discharged and transferred to another service. We conclude that measures of targeting often focus only on admission to a service and specific outcomes and suggest that targeting be considered as a series of interconnected processes rather than static indicators.",
keywords = "Case Management, Chronic Disease, Humans, Nursing Care, Program Development, Program Evaluation, Questionnaires, Time Factors",
author = "Jessica Abell and Jane Hughes and Siobhan Reilly and Kathryn Berzins and David Challis",
year = "2010",
doi = "10.1891/1521-0987.11.1.11",
language = "English",
volume = "11",
pages = "11--18",
journal = "Care Management Journals",
issn = "1521-0987",
publisher = "Springer Publishing Company",
number = "1",

}

RIS

TY - JOUR

T1 - Case management for long-term conditions

T2 - developing targeting processes

AU - Abell, Jessica

AU - Hughes, Jane

AU - Reilly, Siobhan

AU - Berzins, Kathryn

AU - Challis, David

PY - 2010

Y1 - 2010

N2 - Intensive case management (ICM) is traditionally targeted at patients with complex needs and exists within a wider service context. Targeting is integral to the efficiency of the service. A process and outcome evaluation of case management was conducted in a large urban area in England between 2007 and 2008. Data from a postal questionnaire, interviews, and resource utilization data of patients within the service are used to explore issues associated with targeting. The study identified various approaches to select appropriate patients. A lack of standardization in assessment was apparent. Reported policies on case allocation, caseload size, and frequency of visiting patients varied. There was little evidence of ICM. Not all patients in receipt of case management admitted to hospital were diagnosed with a specific disease or condition. Few patients were recorded as discharged and transferred to another service. We conclude that measures of targeting often focus only on admission to a service and specific outcomes and suggest that targeting be considered as a series of interconnected processes rather than static indicators.

AB - Intensive case management (ICM) is traditionally targeted at patients with complex needs and exists within a wider service context. Targeting is integral to the efficiency of the service. A process and outcome evaluation of case management was conducted in a large urban area in England between 2007 and 2008. Data from a postal questionnaire, interviews, and resource utilization data of patients within the service are used to explore issues associated with targeting. The study identified various approaches to select appropriate patients. A lack of standardization in assessment was apparent. Reported policies on case allocation, caseload size, and frequency of visiting patients varied. There was little evidence of ICM. Not all patients in receipt of case management admitted to hospital were diagnosed with a specific disease or condition. Few patients were recorded as discharged and transferred to another service. We conclude that measures of targeting often focus only on admission to a service and specific outcomes and suggest that targeting be considered as a series of interconnected processes rather than static indicators.

KW - Case Management

KW - Chronic Disease

KW - Humans

KW - Nursing Care

KW - Program Development

KW - Program Evaluation

KW - Questionnaires

KW - Time Factors

U2 - 10.1891/1521-0987.11.1.11

DO - 10.1891/1521-0987.11.1.11

M3 - Journal article

C2 - 20426316

VL - 11

SP - 11

EP - 18

JO - Care Management Journals

JF - Care Management Journals

SN - 1521-0987

IS - 1

ER -