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Collaborative tools and the practicalities of professional work at the International Monetary Fund: Proceedings of the Conference on Human Factors in Computing Systems. Part 2 (of 2)

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Published
Publication date1995
Host publicationCHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Place of PublicationNew York
PublisherACM
Pages122-129
Number of pages8
ISBN (print)0201847051
<mark>Original language</mark>English

Abstract

We show how an ethnographic examination of the International Monetary Fund in Washington, D.C. has implications for the design of tools to support collaborative work. First, it reports how information that requires a high degree of professional judgement in its production is unsuited for most current groupware tools. This is contrasted with the shareability of information which can 'stand-alone'. Second, it reports how effective re-use of documents will necessarily involve paper, or 'paper-like' equivalents. Both issues emphasise the need to take into account social processes in the sharing of certain kinds of information.