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Collective intelligence in crises

Research output: Contribution in Book/Report/ProceedingsChapter (peer-reviewed)

Published

Publication date2014
Host publicationSocial collective intelligence: combining the powers of humans and machines to build a smarter society
EditorsDaniele Miorandi, Vincenzo Maltese, Michael Rovatsos, Anton Nijholt, James Stewart
PublisherSpringer
Pages243-265
Number of pages23
ISBN (Electronic)9783319086811
ISBN (Print)9783319086804
Original languageEnglish

Publication series

NameComputational Social Sciences Series
PublisherSpringer

Abstract

New practices of social media use in emergency response seem to enable broader ‘situation awareness’ and new forms of crisis management. The scale and speed of innovation in this field engenders disruptive innovation or a reordering of social, political, economic practices of emergency response. By examining these dynamics with the concept of social collective intelligence, important opportunities and challenges can be examined. In this chapter we focus on socio-technical aspects of social collective intelligence in crises to discuss positive and negative frictions and avenues for innovation. Of particular interest are ways of bridging between collective intelligence in crises and official emergency response efforts.

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