Communicating misunderstandings: multi-agency work as social practice.

Research output: Contribution to Journal/Magazine › Journal article › peer-review

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Communicating misunderstandings: multi-agency work as social practice. / White, Susan; Featherstone, Brid.
In: Child and Family Social Work, Vol. 10, No. 3, 08.2005, p. 207-216.

Research output: Contribution to Journal/Magazine › Journal article › peer-review

Harvard

White, S & Featherstone, B 2005, 'Communicating misunderstandings: multi-agency work as social practice.', Child and Family Social Work, vol. 10, no. 3, pp. 207-216. https://doi.org/10.1111/j.1365-2206.2005.00372.x

APA

White, S., & Featherstone, B. (2005). Communicating misunderstandings: multi-agency work as social practice. Child and Family Social Work, 10(3), 207-216. https://doi.org/10.1111/j.1365-2206.2005.00372.x

Vancouver

White S, Featherstone B. Communicating misunderstandings: multi-agency work as social practice. Child and Family Social Work. 2005 Aug;10(3):207-216. doi: 10.1111/j.1365-2206.2005.00372.x

Author

White, Susan ; Featherstone, Brid. / Communicating misunderstandings: multi-agency work as social practice. In: Child and Family Social Work. 2005 ; Vol. 10, No. 3. pp. 207-216.

Bibtex

@article{f4a77e2c7a6f4d67b2789a2c10b42258,

title = "Communicating misunderstandings: multi-agency work as social practice.",

abstract = "This paper reflects on the findings of an ethnographic study of interprofessional communication and social relations in an integrated child health service, during and after the relocation of different parts of the service to a single site. In the context of the governmental emphasis on restructuring services in order to facilitate better communication between different disciplines, its findings are of considerable pertinence. The study found that co-location did not straightforwardly lead to better communication. This paper urges that greater attention be paid to the kinds of professional narratives that maintain ritualized ways of working and reinforce professional boundaries. It urges the creation of conditions where everyday practices are open to scrutiny and challenge, and aligns itself with those who call for the development of a {\textquoteleft}communication mindset{\textquoteright} among professionals.",

keywords = "co-location • communication • ethnography • identity • interprofessional • narrative",

author = "Susan White and Brid Featherstone",

note = "70% contribution (data and methods sections) RAE_import_type : Journal article RAE_uoa_type : Social Work and Social Policy & Administration",

year = "2005",

month = aug,

doi = "10.1111/j.1365-2206.2005.00372.x",

language = "English",

volume = "10",

pages = "207--216",

journal = "Child and Family Social Work",

issn = "1356-7500",

publisher = "Blackwell Publishing Ltd",

number = "3",

}

RIS

TY - JOUR

T1 - Communicating misunderstandings: multi-agency work as social practice.

AU - White, Susan

AU - Featherstone, Brid

N1 - 70% contribution (data and methods sections) RAE_import_type : Journal article RAE_uoa_type : Social Work and Social Policy & Administration

PY - 2005/8

Y1 - 2005/8

N2 - This paper reflects on the findings of an ethnographic study of interprofessional communication and social relations in an integrated child health service, during and after the relocation of different parts of the service to a single site. In the context of the governmental emphasis on restructuring services in order to facilitate better communication between different disciplines, its findings are of considerable pertinence. The study found that co-location did not straightforwardly lead to better communication. This paper urges that greater attention be paid to the kinds of professional narratives that maintain ritualized ways of working and reinforce professional boundaries. It urges the creation of conditions where everyday practices are open to scrutiny and challenge, and aligns itself with those who call for the development of a ‘communication mindset’ among professionals.

AB - This paper reflects on the findings of an ethnographic study of interprofessional communication and social relations in an integrated child health service, during and after the relocation of different parts of the service to a single site. In the context of the governmental emphasis on restructuring services in order to facilitate better communication between different disciplines, its findings are of considerable pertinence. The study found that co-location did not straightforwardly lead to better communication. This paper urges that greater attention be paid to the kinds of professional narratives that maintain ritualized ways of working and reinforce professional boundaries. It urges the creation of conditions where everyday practices are open to scrutiny and challenge, and aligns itself with those who call for the development of a ‘communication mindset’ among professionals.

KW - co-location • communication • ethnography • identity • interprofessional • narrative

U2 - 10.1111/j.1365-2206.2005.00372.x

DO - 10.1111/j.1365-2206.2005.00372.x

M3 - Journal article

VL - 10

SP - 207

EP - 216

JO - Child and Family Social Work

JF - Child and Family Social Work

SN - 1356-7500

IS - 3

ER -

Research

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