Submitted manuscript, 1.5 MB, PDF document
Research output: Working paper
Research output: Working paper
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TY - UNPB
T1 - Conceptualizing emotion in information systems development
AU - Stacey, Patrick
AU - Chiasson, Mike
PY - 2014
Y1 - 2014
N2 - The purpose of this theory paper is to develop a contextual theory of appraisal that may be drawn on to understand emotional processes in IS development (ISD). In short, emotion matters to ISD because managers/professionals lack capacity in dealing with emotionality whether positively or negatively, and there are very few ISD studies that directly focus on emotion. We develop a theoretical lens by inductively examining the substance and intellectual heritage of four emotion theory streams: feeling-centered (e.g. stimulus-response), traditional cognitivist, contemporary cognitivist and socio-cultural. Our model particularly draws on process appraisal theory and extends it with derivative concepts of structuration theory. The resulting contextualized appraisal theory (CAT) constitutes our main contribution to the ISD field.
AB - The purpose of this theory paper is to develop a contextual theory of appraisal that may be drawn on to understand emotional processes in IS development (ISD). In short, emotion matters to ISD because managers/professionals lack capacity in dealing with emotionality whether positively or negatively, and there are very few ISD studies that directly focus on emotion. We develop a theoretical lens by inductively examining the substance and intellectual heritage of four emotion theory streams: feeling-centered (e.g. stimulus-response), traditional cognitivist, contemporary cognitivist and socio-cultural. Our model particularly draws on process appraisal theory and extends it with derivative concepts of structuration theory. The resulting contextualized appraisal theory (CAT) constitutes our main contribution to the ISD field.
KW - emotion
KW - information systems development
KW - appraisal theory
KW - structuration theory
KW - theoretical lens
M3 - Working paper
BT - Conceptualizing emotion in information systems development
PB - Lancaster University
CY - Lancaster
ER -