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Deconstructing Affinity Relationships: Consumers and Affinity Marketing

Research output: Contribution to Journal/MagazineJournal articlepeer-review

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<mark>Journal publication date</mark>1/07/2004
<mark>Journal</mark>Journal of Customer Behaviour
Issue number2
Volume3
Number of pages14
Pages (from-to)215-228
Publication StatusPublished
<mark>Original language</mark>English

Abstract

Affinity marketing has become an increasingly important means of targeting consumers by capitalising on their goodwill towards a group of which they are either members or identify with as supporters. The 'affinity relationship' between the consumer and the affinity cause or organisation, which underpins affinity marketing initiatives, is an under-researched concept. Drawing on qualitative data the paper explores consumers' perceptions of affinity, the nature of the affinity relationship, and the role of the affinity credit card in affinity relationships.