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Designing interactive systems to encourage empathy between users

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review

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Designing interactive systems to encourage empathy between users. / Coulton, Paul; Huck, Jonny; Hudson-Smith, Andrew et al.
DIS Companion '14 Proceedings of the 2014 companion publication on Designing interactive systems. New York: ACM, 2014. p. 13-16.

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review

Harvard

Coulton, P, Huck, J, Hudson-Smith, A, Ralph, B, Mavros, P, Roberts, J & Powell, P 2014, Designing interactive systems to encourage empathy between users. in DIS Companion '14 Proceedings of the 2014 companion publication on Designing interactive systems. ACM, New York, pp. 13-16, ACM conference on Designing Interactive Systems in 2014, Vancouver, Canada, 21/06/14. https://doi.org/10.1145/2598784.2602770

APA

Coulton, P., Huck, J., Hudson-Smith, A., Ralph, B., Mavros, P., Roberts, J., & Powell, P. (2014). Designing interactive systems to encourage empathy between users. In DIS Companion '14 Proceedings of the 2014 companion publication on Designing interactive systems (pp. 13-16). ACM. https://doi.org/10.1145/2598784.2602770

Vancouver

Coulton P, Huck J, Hudson-Smith A, Ralph B, Mavros P, Roberts J et al. Designing interactive systems to encourage empathy between users. In DIS Companion '14 Proceedings of the 2014 companion publication on Designing interactive systems. New York: ACM. 2014. p. 13-16 doi: 10.1145/2598784.2602770

Author

Coulton, Paul ; Huck, Jonny ; Hudson-Smith, Andrew et al. / Designing interactive systems to encourage empathy between users. DIS Companion '14 Proceedings of the 2014 companion publication on Designing interactive systems. New York : ACM, 2014. pp. 13-16

Bibtex

@inproceedings{3e28d7fb27444b03bd44f33a9c645795,
title = "Designing interactive systems to encourage empathy between users",
abstract = "An oft-cited criticism of our increasingly online world is that text based communications still dominate, offering limited opportunity for the development of empathy between users and possibly encouraging more critical and confrontational interactions. Whilst there are a wide range of design methods that enable designers to develop empathy for the potential users of their products or services, there are none aimed at helping designers to create systems that actively encourage the development of empathy between those users. In this research we discuss why we believe there is a need to design systems that facilitate empathy and how designers may approach such a challenge, using the example of a digital prayer candle system developed with a church community.",
keywords = "Empathy, Design, digital empathy, Internet of Things ",
author = "Paul Coulton and Jonny Huck and Andrew Hudson-Smith and Barthel Ralph and Panagiotis Mavros and Jennifer Roberts and Phillip Powell",
year = "2014",
month = jun,
day = "21",
doi = "10.1145/2598784.2602770",
language = "English",
isbn = "9781450329033",
pages = "13--16",
booktitle = "DIS Companion '14 Proceedings of the 2014 companion publication on Designing interactive systems",
publisher = "ACM",
note = "ACM conference on Designing Interactive Systems in 2014 ; Conference date: 21-06-2014 Through 25-06-2014",

}

RIS

TY - GEN

T1 - Designing interactive systems to encourage empathy between users

AU - Coulton, Paul

AU - Huck, Jonny

AU - Hudson-Smith, Andrew

AU - Ralph, Barthel

AU - Mavros, Panagiotis

AU - Roberts, Jennifer

AU - Powell, Phillip

PY - 2014/6/21

Y1 - 2014/6/21

N2 - An oft-cited criticism of our increasingly online world is that text based communications still dominate, offering limited opportunity for the development of empathy between users and possibly encouraging more critical and confrontational interactions. Whilst there are a wide range of design methods that enable designers to develop empathy for the potential users of their products or services, there are none aimed at helping designers to create systems that actively encourage the development of empathy between those users. In this research we discuss why we believe there is a need to design systems that facilitate empathy and how designers may approach such a challenge, using the example of a digital prayer candle system developed with a church community.

AB - An oft-cited criticism of our increasingly online world is that text based communications still dominate, offering limited opportunity for the development of empathy between users and possibly encouraging more critical and confrontational interactions. Whilst there are a wide range of design methods that enable designers to develop empathy for the potential users of their products or services, there are none aimed at helping designers to create systems that actively encourage the development of empathy between those users. In this research we discuss why we believe there is a need to design systems that facilitate empathy and how designers may approach such a challenge, using the example of a digital prayer candle system developed with a church community.

KW - Empathy

KW - Design

KW - digital empathy

KW - Internet of Things

U2 - 10.1145/2598784.2602770

DO - 10.1145/2598784.2602770

M3 - Conference contribution/Paper

SN - 9781450329033

SP - 13

EP - 16

BT - DIS Companion '14 Proceedings of the 2014 companion publication on Designing interactive systems

PB - ACM

CY - New York

T2 - ACM conference on Designing Interactive Systems in 2014

Y2 - 21 June 2014 through 25 June 2014

ER -