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  • Designing Video Stories Around the Lived Experience of Severe Mental Illness

    Rights statement: © ACM, 2018. This is the author's version of the work. It is posted here for your personal use. Not for redistribution. The definitive Version of Record was published in NordiCHI '18 Proceedings of the 10th Nordic Conference on Human-Computer Interaction http://dx.doi.org/10.1145/3240167.3240188

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Designing video stories around the lived experience of severe mental illness

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSNConference contribution/Paper

Published
Publication date1/10/2018
Host publicationNordiCHI '18 Proceedings of the 10th Nordic Conference on Human-Computer Interaction
Place of PublicationNew York
PublisherACM
Pages25-38
Number of pages14
ISBN (Print)9781450364379
Original languageEnglish

Abstract

Caregivers of people experiencing severe mental illness (SMI) report a multitude of psychosocial impacts, including feelings of loneliness and isolation, distress, societal stigma and prejudice around mental health. We describe the design of a series of video stories, performed by actors, which were based on the lived experiences of caregivers and people with SMI. We conducted a series of in-depth qualitative interviews with 11 participants, which formed the basis for the video content. We then worked alongside two caregivers (as advisors), at each stage of the production process, to develop a set of 45 video stories, using personas in our process. Through a discussion of our creative process, we offer a set of considerations for future researchers wishing to develop relatable and empathic digital content for online information provision and support tools. In addition, we offer a set of reflections around the complex ethical challenges underpinning this design space.

Bibliographic note

© ACM, 2018. This is the author's version of the work. It is posted here for your personal use. Not for redistribution. The definitive Version of Record was published in NordiCHI '18 Proceedings of the 10th Nordic Conference on Human-Computer Interaction http://dx.doi.org/10.1145/3240167.3240188