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Designing with users: Co-design for innovation in emergency technologies

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSNChapter (peer-reviewed)

Published

Standard

Designing with users : Co-design for innovation in emergency technologies. / Petersen, Katrina; Buscher, Monika; Kuhnert, Maike; Schneider, Steffen; Pottebaum, Jens.

The 12th International Conference on Information Systems for Crisis Response and Management. ed. / Leysia Palen; Monika Buscher; Tina Comes; Amanda Hughes. ISCRAM, 2015.

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSNChapter (peer-reviewed)

Harvard

Petersen, K, Buscher, M, Kuhnert, M, Schneider, S & Pottebaum, J 2015, Designing with users: Co-design for innovation in emergency technologies. in L Palen, M Buscher, T Comes & A Hughes (eds), The 12th International Conference on Information Systems for Crisis Response and Management. ISCRAM, ISCRAM 2015, Kristiansand, Norway, 24/05/15.

APA

Petersen, K., Buscher, M., Kuhnert, M., Schneider, S., & Pottebaum, J. (2015). Designing with users: Co-design for innovation in emergency technologies. In L. Palen, M. Buscher, T. Comes, & A. Hughes (Eds.), The 12th International Conference on Information Systems for Crisis Response and Management ISCRAM.

Vancouver

Petersen K, Buscher M, Kuhnert M, Schneider S, Pottebaum J. Designing with users: Co-design for innovation in emergency technologies. In Palen L, Buscher M, Comes T, Hughes A, editors, The 12th International Conference on Information Systems for Crisis Response and Management. ISCRAM. 2015

Author

Petersen, Katrina ; Buscher, Monika ; Kuhnert, Maike ; Schneider, Steffen ; Pottebaum, Jens. / Designing with users : Co-design for innovation in emergency technologies. The 12th International Conference on Information Systems for Crisis Response and Management. editor / Leysia Palen ; Monika Buscher ; Tina Comes ; Amanda Hughes. ISCRAM, 2015.

Bibtex

@inbook{2eb6a9e1b1344ed6ba8dd062d764cfdb,
title = "Designing with users: Co-design for innovation in emergency technologies",
abstract = "The ever more pervasive {\textquoteleft}informationalization{\textquoteright} of crisis management and response brings both unprecedented opportunities and challenges. Recent years have seen the emergence of attention to ethical, legal and social issues (ELSI) in the field of Information and Communication Technology. However, disclosing (and addressing) ELSI issues in design is still a challenge because they are inherently relational, arising from interactions between people, the material and design of the artifact, and the context. In this article, we discuss approaches for addressing such {\textquoteleft}deeper{\textquoteright} and {\textquoteleft}wider{\textquoteright} political implications, values and ethical, legal and social implications that arise between practices, people and technology. Based on a case study from the BRIDGE project, which has provided the opportunity for deep engagement with these issues through the concrete exploration and experimentation with technologically augmented practices of emergency response, we present insights from our interdisciplinary work aiming to make design and innovation projects ELSI-aware. Crucially, we have seen in our study a need for a shift from privacy by design towards designing for privacy, collaboration, trust, accessibility, ownership, transparency etc., acknowledging that these are emergent practices that we cannot control by design, but rather that we can help to design for—calling for approaches that allow to make ELSI issues explicit and addressable in design-time.",
keywords = "digital ethics, design",
author = "Katrina Petersen and Monika Buscher and Maike Kuhnert and Steffen Schneider and Jens Pottebaum",
note = "Published in ISCRAM Proceedings https://iscram2015.uia.no/?p=1920 ; ISCRAM 2015 ; Conference date: 24-05-2015 Through 27-05-2015",
year = "2015",
language = "English",
editor = "Leysia Palen and Monika Buscher and Tina Comes and Amanda Hughes",
booktitle = "The 12th International Conference on Information Systems for Crisis Response and Management",
publisher = "ISCRAM",

}

RIS

TY - CHAP

T1 - Designing with users

T2 - ISCRAM 2015

AU - Petersen, Katrina

AU - Buscher, Monika

AU - Kuhnert, Maike

AU - Schneider, Steffen

AU - Pottebaum, Jens

N1 - Published in ISCRAM Proceedings https://iscram2015.uia.no/?p=1920

PY - 2015

Y1 - 2015

N2 - The ever more pervasive ‘informationalization’ of crisis management and response brings both unprecedented opportunities and challenges. Recent years have seen the emergence of attention to ethical, legal and social issues (ELSI) in the field of Information and Communication Technology. However, disclosing (and addressing) ELSI issues in design is still a challenge because they are inherently relational, arising from interactions between people, the material and design of the artifact, and the context. In this article, we discuss approaches for addressing such ‘deeper’ and ‘wider’ political implications, values and ethical, legal and social implications that arise between practices, people and technology. Based on a case study from the BRIDGE project, which has provided the opportunity for deep engagement with these issues through the concrete exploration and experimentation with technologically augmented practices of emergency response, we present insights from our interdisciplinary work aiming to make design and innovation projects ELSI-aware. Crucially, we have seen in our study a need for a shift from privacy by design towards designing for privacy, collaboration, trust, accessibility, ownership, transparency etc., acknowledging that these are emergent practices that we cannot control by design, but rather that we can help to design for—calling for approaches that allow to make ELSI issues explicit and addressable in design-time.

AB - The ever more pervasive ‘informationalization’ of crisis management and response brings both unprecedented opportunities and challenges. Recent years have seen the emergence of attention to ethical, legal and social issues (ELSI) in the field of Information and Communication Technology. However, disclosing (and addressing) ELSI issues in design is still a challenge because they are inherently relational, arising from interactions between people, the material and design of the artifact, and the context. In this article, we discuss approaches for addressing such ‘deeper’ and ‘wider’ political implications, values and ethical, legal and social implications that arise between practices, people and technology. Based on a case study from the BRIDGE project, which has provided the opportunity for deep engagement with these issues through the concrete exploration and experimentation with technologically augmented practices of emergency response, we present insights from our interdisciplinary work aiming to make design and innovation projects ELSI-aware. Crucially, we have seen in our study a need for a shift from privacy by design towards designing for privacy, collaboration, trust, accessibility, ownership, transparency etc., acknowledging that these are emergent practices that we cannot control by design, but rather that we can help to design for—calling for approaches that allow to make ELSI issues explicit and addressable in design-time.

KW - digital ethics

KW - design

M3 - Chapter (peer-reviewed)

BT - The 12th International Conference on Information Systems for Crisis Response and Management

A2 - Palen, Leysia

A2 - Buscher, Monika

A2 - Comes, Tina

A2 - Hughes, Amanda

PB - ISCRAM

Y2 - 24 May 2015 through 27 May 2015

ER -