Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
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TY - JOUR
T1 - Do categories have politics? : the language/action perspective reconsidered.
AU - Suchman, Lucy
N1 - published with commentaries
PY - 1994/9
Y1 - 1994/9
N2 - Drawing on writings within the CSCW community and on recent social theory, this paper proposes that the adoption of speech act theory as a foundation for system design carries with it an agenda of discipline and control over organization members' actions. I begin with a brief review of the language/action perspective introduced by Winograd, Flores and their colleagues, focusing in particular on the categorization of speakers' intent. I then turn to some observations on the politics of categorization and, with that framework as back-ground, consider the attempt, throughthe coordinator, to implement a technological system for intention-accounting within organizations. Finally, I suggest the implications of the analysis presented in the paper for the politics of CSCW systems design.
AB - Drawing on writings within the CSCW community and on recent social theory, this paper proposes that the adoption of speech act theory as a foundation for system design carries with it an agenda of discipline and control over organization members' actions. I begin with a brief review of the language/action perspective introduced by Winograd, Flores and their colleagues, focusing in particular on the categorization of speakers' intent. I then turn to some observations on the politics of categorization and, with that framework as back-ground, consider the attempt, throughthe coordinator, to implement a technological system for intention-accounting within organizations. Finally, I suggest the implications of the analysis presented in the paper for the politics of CSCW systems design.
KW - Coordination technologies - organizational communications - speech act theory - systems design
U2 - 10.1007/BF00749015
DO - 10.1007/BF00749015
M3 - Journal article
VL - 2
SP - 177
EP - 190
JO - Computer Supported Cooperative Work
JF - Computer Supported Cooperative Work
SN - 0925-9724
IS - 3
ER -