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Emotional Intelligence: its measurement and implications for the workplace

Research output: Contribution to journalJournal article

Published

Journal publication date06/2008
JournalInternational Journal of Management Reviews
Journal number2
Volume10
Number of pages23
Pages149-171
Original languageEnglish

Abstract

The concept of emotional intelligence (EI) has attaracted a huge amount of interest from both academics and practitioners and has become linked to a whole range of outcomes including career success, life satisfaction and health. Yet, the concept itself and the way in which it is measured continues to fuel considerable debate. This paper takes a critical review of the methodologies and the robustness of the validation and application studies that have used EI measures. In addition, the links between EI and other related theoretical perspectives such as emotional labour are considered