Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
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TY - JOUR
T1 - Emotional Intelligence: its measurement and implications for the workplace
AU - Cartwright, Susan
AU - Pappas, Constantinos
PY - 2008/6
Y1 - 2008/6
N2 - The concept of emotional intelligence (EI) has attaracted a huge amount of interest from both academics and practitioners and has become linked to a whole range of outcomes including career success, life satisfaction and health. Yet, the concept itself and the way in which it is measured continues to fuel considerable debate. This paper takes a critical review of the methodologies and the robustness of the validation and application studies that have used EI measures. In addition, the links between EI and other related theoretical perspectives such as emotional labour are considered
AB - The concept of emotional intelligence (EI) has attaracted a huge amount of interest from both academics and practitioners and has become linked to a whole range of outcomes including career success, life satisfaction and health. Yet, the concept itself and the way in which it is measured continues to fuel considerable debate. This paper takes a critical review of the methodologies and the robustness of the validation and application studies that have used EI measures. In addition, the links between EI and other related theoretical perspectives such as emotional labour are considered
U2 - 10.1111/j.1468-2370.2007.00220.x
DO - 10.1111/j.1468-2370.2007.00220.x
M3 - Journal article
VL - 10
SP - 149
EP - 171
JO - International Journal of Management Reviews
JF - International Journal of Management Reviews
SN - 1460-8545
IS - 2
ER -