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Enterprise System Engagement in Chinese SMEs: Issues of Policy Implementation

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSNConference contribution/Paper

Publication date1/09/2017
Host publicationProceedings of the British Academy of Management 2017
Original languageEnglish


The main literature on Enterprise Systems (ES) focuses on large Western firms and has resulted
in theoretical models to explain adoption, largely from the perspective of the adopting company.
In contrast ES research, and in particular SMEs in China, are limited. This research examines ES
engagement in Chinese SMEs from the joint perspectives of both the SME and the ES
technology provider in the context of government policies. The research is based on four cases in
Shenzhen, PRC and an extended analysis of relevant government policies at central and local
levels. Using King et al.’s (1994) institutional analysis it argues for the need of theory to
specifically recognize institutional policies. It recognizes also, however, that the problems of
policy implementation are significant and suggestions for practice are offered.