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  • NordChi2008_-_220.pdf

    Rights statement: © ACM, 2008 This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in NordiCHI '08 Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges 2008 https://dl.acm.org/citation.cfm?doid=1463160.1463222

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Exploring the facebook experience: a new approach to usability

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Abstract

The focus of this paper is to explore social networking sites like Facebook in order to understand their recent success and popularity. Recent developments within Web 2.0 have provided users with more freedom to create their own unique user experiences. The conflict between traditional usability methods and user experiences are addressed through carrying out a Heuristic Evaluation to assess how well Facebook complies with usability guidelines and by conducting a user study to unveil unique user experiences. The findings of this study calls for a more holistic method of evaluation that redefines usability to encompass the user experience in line with future technology.

Bibliographic note

© ACM, 2008 This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in NordiCHI '08 Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges 2008 https://dl.acm.org/citation.cfm?doid=1463160.1463222