Rights statement: © ACM, 2020. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in CHI '20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems April 2020 https://dl.acm.org/doi/proceedings/10.1145/3313831
Accepted author manuscript, 1.52 MB, PDF document
Available under license: CC BY-NC: Creative Commons Attribution-NonCommercial 4.0 International License
Final published version
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
}
TY - GEN
T1 - Exploring the future of data-driven product design
AU - Gorkovenko, Katerina
AU - Burnett, Dan
AU - Thorp, James
AU - Richards, Daniel
AU - Murray-Rust, Dave
N1 - © ACM, 2020. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in CHI '20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems April 2020 https://dl.acm.org/doi/proceedings/10.1145/3313831
PY - 2020/4/1
Y1 - 2020/4/1
N2 - Connected devices present new opportunities to advance design through data collection in the wild, similar to the way digital services evolve through analytics. However, it is still unclear how live data transmitted by connected devices informs the design of these products, going beyond performance optimisation to support creative practices. Design can be enriched by data captured by connected devices, from usage logs to environmental sensors, and data about the devices and people around them. Through a series of workshops, this papercontributes industry and academia perspectives on the future of data-driven product design. We highlight HCI challenges, issues and implications, including sensemaking and the generation of design insight. We further challenge current notions of data-driven design and envision ways in which future HCI research can develop ways to work with data in the design process in a connected, rich, human manner.
AB - Connected devices present new opportunities to advance design through data collection in the wild, similar to the way digital services evolve through analytics. However, it is still unclear how live data transmitted by connected devices informs the design of these products, going beyond performance optimisation to support creative practices. Design can be enriched by data captured by connected devices, from usage logs to environmental sensors, and data about the devices and people around them. Through a series of workshops, this papercontributes industry and academia perspectives on the future of data-driven product design. We highlight HCI challenges, issues and implications, including sensemaking and the generation of design insight. We further challenge current notions of data-driven design and envision ways in which future HCI research can develop ways to work with data in the design process in a connected, rich, human manner.
KW - Data-driven design
KW - Design research
KW - IoT
KW - Smart devices
KW - In the wild
KW - Human-centred design
U2 - 10.1145/3313831.3376560
DO - 10.1145/3313831.3376560
M3 - Conference contribution/Paper
SP - 1
EP - 14
BT - CHI '20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems
PB - ACM
CY - New York
T2 - CHI 2020
Y2 - 25 April 2020 through 30 April 2020
ER -