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Fundamental challenges in designing a collaborative travel app

Research output: Contribution to Journal/Magazine › Journal article › peer-review

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Fundamental challenges in designing a collaborative travel app. / Dickinson, Janet E.; Cherrett, Tom; Hibbert, Julia F. et al.
In: Transport Policy, Vol. 44, 11.2015, p. 28-36.

Research output: Contribution to Journal/Magazine › Journal article › peer-review

Harvard

Dickinson, JE, Cherrett, T, Hibbert, JF, Winstanley, C, Shingleton, D, Davies, NAJ, Norgate, S & Speed, C 2015, 'Fundamental challenges in designing a collaborative travel app', Transport Policy, vol. 44, pp. 28-36. https://doi.org/10.1016/j.tranpol.2015.06.013

APA

Dickinson, J. E., Cherrett, T., Hibbert, J. F., Winstanley, C., Shingleton, D., Davies, N. A. J., Norgate, S., & Speed, C. (2015). Fundamental challenges in designing a collaborative travel app. Transport Policy, 44, 28-36. https://doi.org/10.1016/j.tranpol.2015.06.013

Vancouver

Dickinson JE, Cherrett T, Hibbert JF, Winstanley C, Shingleton D, Davies NAJ et al. Fundamental challenges in designing a collaborative travel app. Transport Policy. 2015 Nov;44:28-36. Epub 2015 Jul 12. doi: 10.1016/j.tranpol.2015.06.013

Author

Dickinson, Janet E. ; Cherrett, Tom ; Hibbert, Julia F. et al. / Fundamental challenges in designing a collaborative travel app. In: Transport Policy. 2015 ; Vol. 44. pp. 28-36.

Bibtex

@article{199d7ecfa9564c778c281cd0e97596b1,
title = "Fundamental challenges in designing a collaborative travel app",
abstract = "The growing capabilities of smartphones have opened up new opportunities for travel coordination and transport is a fertile area for app development. One stream of development is apps that enable collaborative travel, either in the form of lift sharing or collaborative shopping, but despite growing interest from governmental agencies, there is little evidence of the efficacy of such apps. Based on trials of purpose built travel collaboration apps, deployed in tourism, urban and rural residential communities, and logistics, this paper analyses the fundamental challenges facing users adopting such travel apps. The findings suggest that transport practitioners, policy makers and app developers need to better understand the challenges associated with attracting users, the use of incentives and the types of communities most appropriate to implement collaborative travel concepts using such approaches. Also, how the users{\textquoteright} sense of time pressure and the issues around reciprocal exchange can impact on their long-term success and wider adoption.",
keywords = "Collaborative travel, Smartphone app, Lift share, Reciprocal travel",
author = "Dickinson, {Janet E.} and Tom Cherrett and Hibbert, {Julia F.} and Christopher Winstanley and Duncan Shingleton and Davies, {Nigel Andrew Justin} and Sarah Norgate and Chris Speed",
year = "2015",
month = nov,
doi = "10.1016/j.tranpol.2015.06.013",
language = "English",
volume = "44",
pages = "28--36",
journal = "Transport Policy",
issn = "0967-070X",
publisher = "Elsevier Limited",

}

RIS

TY - JOUR

T1 - Fundamental challenges in designing a collaborative travel app

AU - Dickinson, Janet E.

AU - Cherrett, Tom

AU - Hibbert, Julia F.

AU - Winstanley, Christopher

AU - Shingleton, Duncan

AU - Davies, Nigel Andrew Justin

AU - Norgate, Sarah

AU - Speed, Chris

PY - 2015/11

Y1 - 2015/11

N2 - The growing capabilities of smartphones have opened up new opportunities for travel coordination and transport is a fertile area for app development. One stream of development is apps that enable collaborative travel, either in the form of lift sharing or collaborative shopping, but despite growing interest from governmental agencies, there is little evidence of the efficacy of such apps. Based on trials of purpose built travel collaboration apps, deployed in tourism, urban and rural residential communities, and logistics, this paper analyses the fundamental challenges facing users adopting such travel apps. The findings suggest that transport practitioners, policy makers and app developers need to better understand the challenges associated with attracting users, the use of incentives and the types of communities most appropriate to implement collaborative travel concepts using such approaches. Also, how the users’ sense of time pressure and the issues around reciprocal exchange can impact on their long-term success and wider adoption.

AB - The growing capabilities of smartphones have opened up new opportunities for travel coordination and transport is a fertile area for app development. One stream of development is apps that enable collaborative travel, either in the form of lift sharing or collaborative shopping, but despite growing interest from governmental agencies, there is little evidence of the efficacy of such apps. Based on trials of purpose built travel collaboration apps, deployed in tourism, urban and rural residential communities, and logistics, this paper analyses the fundamental challenges facing users adopting such travel apps. The findings suggest that transport practitioners, policy makers and app developers need to better understand the challenges associated with attracting users, the use of incentives and the types of communities most appropriate to implement collaborative travel concepts using such approaches. Also, how the users’ sense of time pressure and the issues around reciprocal exchange can impact on their long-term success and wider adoption.

KW - Collaborative travel

KW - Smartphone app

KW - Lift share

KW - Reciprocal travel

U2 - 10.1016/j.tranpol.2015.06.013

DO - 10.1016/j.tranpol.2015.06.013

M3 - Journal article

VL - 44

SP - 28

EP - 36

JO - Transport Policy

JF - Transport Policy

SN - 0967-070X

ER -