Home > Research > Publications & Outputs > How can I help you? Call centres, classificatio...

Research

Associated organisational unit

Keywords

View graph of relations

How can I help you? Call centres, classification work and coordination

Research output: Other contribution

Unpublished

Standard

How can I help you? Call centres, classification work and coordination. / Martin, D.; Rouncefield, M.; O'Neill, J.
2004.

Research output: Other contribution

Harvard

Martin, D, Rouncefield, M & O'Neill, J 2004, How can I help you? Call centres, classification work and coordination..

APA

Martin, D., Rouncefield, M., & O'Neill, J. (2004, Sept). How can I help you? Call centres, classification work and coordination. Unpublished.

Vancouver

Martin D, Rouncefield M, O'Neill J. How can I help you? Call centres, classification work and coordination. 2004.

Author

Martin, D. ; Rouncefield, M. ; O'Neill, J. / How can I help you? Call centres, classification work and coordination. 2004.

Bibtex

@misc{ec5b2de6bd4545048170c0c10fd2e0d7,
title = "How can I help you? Call centres, classification work and coordination",
keywords = "cs_eprint_id, 970 cs_uid, 1",
author = "D. Martin and M. Rouncefield and J. O'Neill",
year = "2004",
month = sep,
language = "English",
type = "Other",

}

RIS

TY - GEN

T1 - How can I help you? Call centres, classification work and coordination

AU - Martin, D.

AU - Rouncefield, M.

AU - O'Neill, J.

PY - 2004/9

Y1 - 2004/9

KW - cs_eprint_id

KW - 970 cs_uid

KW - 1

M3 - Other contribution

ER -