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Implementing an EPR project: everyday features and practicalities of NHS project work

Research output: Contribution in Book/Report/ProceedingsPaper


Publication date12/2004
Host publicationProceedings of the 9th International Symposium for Health Information Management Research (ISHIMR 2004)
Number of pages13
Original languageEnglish


This paper considers some of the everyday practicalities of delivering an electronic health record project within an NHS Hospital Trust. Using ethnographic, observational, data we document how and in what ways the orderly character of project work is achieved against a background of battles and negotiations to deliver the project within and despite various organisational contingencies and constraints.