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Look Who's Visiting: Supporting Awareness for Visitors in the Web

Research output: Contribution to Journal/Magazine › Journal article › peer-review

Published

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Look Who's Visiting: Supporting Awareness for Visitors in the Web. / Gellersen, Hans; Schmidt, Albrecht.
In: International Journal of Human-Computer Studies, Vol. 56, No. 1, 01.2002, p. 25-46.

Research output: Contribution to Journal/Magazine › Journal article › peer-review

Harvard

Gellersen, H & Schmidt, A 2002, 'Look Who's Visiting: Supporting Awareness for Visitors in the Web', International Journal of Human-Computer Studies, vol. 56, no. 1, pp. 25-46. <http://dx.doi.org/10.1006/ijhc.2001.0514>

APA

Gellersen, H., & Schmidt, A. (2002). Look Who's Visiting: Supporting Awareness for Visitors in the Web. International Journal of Human-Computer Studies, 56(1), 25-46. http://dx.doi.org/10.1006/ijhc.2001.0514

Vancouver

Gellersen H, Schmidt A. Look Who's Visiting: Supporting Awareness for Visitors in the Web. International Journal of Human-Computer Studies. 2002 Jan;56(1):25-46.

Author

Gellersen, Hans ; Schmidt, Albrecht. / Look Who's Visiting: Supporting Awareness for Visitors in the Web. In: International Journal of Human-Computer Studies. 2002 ; Vol. 56, No. 1. pp. 25-46.

Bibtex

@article{e388a2bc813b4d14abb0cd497c0ab9b5,
title = "Look Who's Visiting: Supporting Awareness for Visitors in the Web",
abstract = "Individuals, groups and organizations host places in the World Wide Web to attract visitors, but once they have established a web presence they usually maintain little or no awareness of visiting activity. However, the standard web infrastructure supports the capture of detailed activity-related information. In the first part of this paper, we contribute a preliminary study conducted with expert web hosts in different domains, investigating the use of information on visiting activity as feedback for web operation. From this study, we infer general requirements for web awareness support, based on which we have designed two systems aimed to promote more awareness of web activity and visitors. The first is a system supporting ambient notification of web events, end-user configurability, and ambient display for overview and comparison of activity in a web place. The second system moves beyond awareness of web activity to provide glances into the visitors{\textquoteright} sites, introducing reciprocity to the host–visitor relationship. Both systems have been prototyped and deployed in work environments for an evaluation in everyday use.",
keywords = "cs_eprint_id, 550 cs_uid, 1",
author = "Hans Gellersen and Albrecht Schmidt",
year = "2002",
month = jan,
language = "English",
volume = "56",
pages = "25--46",
journal = "International Journal of Human-Computer Studies",
issn = "1071-5819",
publisher = "Academic Press Inc.",
number = "1",

}

RIS

TY - JOUR

T1 - Look Who's Visiting: Supporting Awareness for Visitors in the Web

AU - Gellersen, Hans

AU - Schmidt, Albrecht

PY - 2002/1

Y1 - 2002/1

N2 - Individuals, groups and organizations host places in the World Wide Web to attract visitors, but once they have established a web presence they usually maintain little or no awareness of visiting activity. However, the standard web infrastructure supports the capture of detailed activity-related information. In the first part of this paper, we contribute a preliminary study conducted with expert web hosts in different domains, investigating the use of information on visiting activity as feedback for web operation. From this study, we infer general requirements for web awareness support, based on which we have designed two systems aimed to promote more awareness of web activity and visitors. The first is a system supporting ambient notification of web events, end-user configurability, and ambient display for overview and comparison of activity in a web place. The second system moves beyond awareness of web activity to provide glances into the visitors’ sites, introducing reciprocity to the host–visitor relationship. Both systems have been prototyped and deployed in work environments for an evaluation in everyday use.

AB - Individuals, groups and organizations host places in the World Wide Web to attract visitors, but once they have established a web presence they usually maintain little or no awareness of visiting activity. However, the standard web infrastructure supports the capture of detailed activity-related information. In the first part of this paper, we contribute a preliminary study conducted with expert web hosts in different domains, investigating the use of information on visiting activity as feedback for web operation. From this study, we infer general requirements for web awareness support, based on which we have designed two systems aimed to promote more awareness of web activity and visitors. The first is a system supporting ambient notification of web events, end-user configurability, and ambient display for overview and comparison of activity in a web place. The second system moves beyond awareness of web activity to provide glances into the visitors’ sites, introducing reciprocity to the host–visitor relationship. Both systems have been prototyped and deployed in work environments for an evaluation in everyday use.

KW - cs_eprint_id

KW - 550 cs_uid

KW - 1

M3 - Journal article

VL - 56

SP - 25

EP - 46

JO - International Journal of Human-Computer Studies

JF - International Journal of Human-Computer Studies

SN - 1071-5819

IS - 1

ER -