Final published version, 863 KB, PDF document
Available under license: CC BY: Creative Commons Attribution 4.0 International License
Final published version
Licence: CC BY: Creative Commons Attribution 4.0 International License
Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
}
TY - JOUR
T1 - Maintainer perspectives on data-driven transport asset management and the future role of the Internet-of-Things
AU - Harding, Michael
AU - Rouncefield, Mark
AU - Davies, Nigel
PY - 2019/11/13
Y1 - 2019/11/13
N2 - In this paper we present fieldwork findings from engagements with a cooperative group of strategic and operations transport maintainers, responsible for the maintenance of drainage infrastructure to mitigate the risk and impact of flooding on the network. Through transport maintainer perspectives from rail and highways sectors, we focus on developing an understanding of work-practices in the context of transport surface-water management, and how the recent acceleration towards ‘data-driven’ technologies in support of maintenance intervention decision-making (i.e. the work of coordinating the cleaning of drainage) is integrated and impacting on current work-practice. Furthermore, we document and consider how maintainers perceive the potential role of the Internet-of-Things (IoT) and highlight emerging opportunities and tensions that may arise ahead of its future design and implementation.
AB - In this paper we present fieldwork findings from engagements with a cooperative group of strategic and operations transport maintainers, responsible for the maintenance of drainage infrastructure to mitigate the risk and impact of flooding on the network. Through transport maintainer perspectives from rail and highways sectors, we focus on developing an understanding of work-practices in the context of transport surface-water management, and how the recent acceleration towards ‘data-driven’ technologies in support of maintenance intervention decision-making (i.e. the work of coordinating the cleaning of drainage) is integrated and impacting on current work-practice. Furthermore, we document and consider how maintainers perceive the potential role of the Internet-of-Things (IoT) and highlight emerging opportunities and tensions that may arise ahead of its future design and implementation.
KW - Decision-support
KW - Infrastructure Maintenance
KW - Internet-of-things
KW - Information Systems
KW - Transport
U2 - 10.1145/3359214
DO - 10.1145/3359214
M3 - Journal article
VL - 3
JO - Proceedings of the ACM on Human-Computer Interaction - CSCW
JF - Proceedings of the ACM on Human-Computer Interaction - CSCW
SN - 2573-0142
M1 - 112
ER -