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Making a difference.

Research output: Working paper


Publication date2004
Place of PublicationLancaster, UK
PublisherUniversity of Lancaster
Number of pages7
<mark>Original language</mark>English


This manual provides managers in the tourism sector with guidance on how to manage staff and other resources in a business to achieve improved commercial performance.

Bibliographic note

One in The Tourism Centre's Briefing Paper series for tourism managers.