12,000

We have over 12,000 students, from over 100 countries, within one of the safest campuses in the UK

93%

93% of Lancaster students go into work or further study within six months of graduating

Home > Research > Publications & Outputs > Management Consultants, Systems Development, Po...
View graph of relations

« Back

Management Consultants, Systems Development, Power and the Translation of Problems

Research output: Contribution to journalJournal article

Published

Journal publication date08/1992
JournalThe Sociological Review
Journal number3
Volume40
Number of pages28
Pages533-560
Original languageEnglish

Abstract

This paper aims to shed light on the exercise of power during the development and implementation of organisational information systems. Considering the use of Information Technology (IT) to help solve organisational problems, we employ the concept of the ‘sociology of translation’ to theorise the process by which the organisational problem is constituted and for which the appropriate IT solution is proposed. Discussing the nature of the power relationship between external management consultants in IT and client or user organisations, the paper considers the role of symbolic resources such as managerial discourse, and the differential access to IT knowledge and skills, as important aspects of power in that relationship.