12,000

We have over 12,000 students, from over 100 countries, within one of the safest campuses in the UK

93%

93% of Lancaster students go into work or further study within six months of graduating

Home > Research > Publications & Outputs > Managing design in the extended enterprise.
View graph of relations

« Back

Managing design in the extended enterprise.

Research output: Contribution to journalJournal article

Published

Journal publication date2003
JournalBuilding Research and Information
Journal number5
Volume31
Number of pages12
Pages367-378
Original languageEnglish

Abstract

Design is a key driver of the innovation process. It is the creative engine underpinning a new product or service. Quite often, however, design is treated as the Cinderella of the innovation process and as such can be neglected and not managed as integral to the innovation process. Using examples from construction and manufacturing sectors, effective approaches to design management in the extended enterprise are identified. The process protocol has been developed for construction and, as shown here, can also be adopted for effective design management in manufacturing. Keywords: customer value, design, design management, design quality, innovation, supply chain management