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Mobile phones for the next generation: Device designs for teenagers

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Publication date2003
Host publicationCHI '03 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Place of PublicationNew York
PublisherACM
Pages433-440
Number of pages8
ISBN (Print)1581136307
Original languageEnglish

Abstract

In this paper, we demonstrate how ethnographic fieldwork studies can be used to inform the design of third generation mobile phones. We draw on a field study of teenage mobile phone users and, specifically, their participation in gift-giving practices to design the user interface and form of a concept mobile phone. The concept device is designed to support teenagers' social practices through a novel multimedia messaging system and the augmentation of the phone's address book. We report on the process adopted to design the concept and briefly describe preliminary reactions from potential users. To conclude the paper, we comment on the lessons we have learnt in applying ethnographic findings to design.