Final published version
Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
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TY - JOUR
T1 - Mobile work in crisis
AU - Petersen, Katrina Gooding
AU - Buscher, Monika
PY - 2016/12/31
Y1 - 2016/12/31
N2 - This paper explores some of the complexities and practices of the massively distributed and mobile work of crisis response. The analysis is motivated by our work of applying insights from social science studies to socio-technical and organisational innovation in crisis management. Insights from ethnographic observations of physically mobilising a multi-agency emergency response are contrasted with a study of troubles in mobilising data for multi-agency and cross border collaboration in crisis management. The analysis shows that a situated interactive order of trust as well as reflexive social and material practices that make for productive rapports are critical for good collaboration. We explore how a deeper understanding of such practices can shed light upon difficulties encountered around supporting interoperability based in immaterial mobile work of networked collaborations.
AB - This paper explores some of the complexities and practices of the massively distributed and mobile work of crisis response. The analysis is motivated by our work of applying insights from social science studies to socio-technical and organisational innovation in crisis management. Insights from ethnographic observations of physically mobilising a multi-agency emergency response are contrasted with a study of troubles in mobilising data for multi-agency and cross border collaboration in crisis management. The analysis shows that a situated interactive order of trust as well as reflexive social and material practices that make for productive rapports are critical for good collaboration. We explore how a deeper understanding of such practices can shed light upon difficulties encountered around supporting interoperability based in immaterial mobile work of networked collaborations.
KW - Mobilities
KW - crisis management
KW - data
KW - reflexivity
KW - coordination
KW - trust
U2 - 10.1080/23800127.2016.1246896
DO - 10.1080/23800127.2016.1246896
M3 - Journal article
VL - 1
SP - 176
EP - 192
JO - Applied Mobilities
JF - Applied Mobilities
SN - 2380-0127
IS - 2
ER -