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    Rights statement: This is an Accepted Manuscript of an article published by Taylor & Francis in Public Management Review on 31/10/2019 available online:  https://www.tandfonline.com/doi/full/10.1080/14719037.2019.1679234

    Accepted author manuscript, 311 KB, PDF document

    Embargo ends: 30/04/21

    Available under license: CC BY-NC: Creative Commons Attribution-NonCommercial 4.0 International License

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Organizational identity threats and aspirations in reputation management

Research output: Contribution to journalJournal article

E-pub ahead of print
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<mark>Journal publication date</mark>31/10/2019
<mark>Journal</mark>Public Management Review
Publication StatusE-pub ahead of print
Early online date31/10/19
<mark>Original language</mark>English

Abstract

Reputational threats are key to understanding public services’ behaviour. Previous research has viewed external performance assessments as an unwelcome imposition on public managers and a threat to organizational identity. Analysing the adoption of a self-imposed process of peer-led assessment by public managers in UK local government we show how the absence of performance assessment was seen as a reputational threat. Engaging proactively with the new voluntary assessments becomes an essential tool for active reputation management. We find that reputation does not only shape the responses to external performance assessment but the external performance assessment itself.

Bibliographic note

This is an Accepted Manuscript of an article published by Taylor & Francis in Public Management Review on 31/10/2019 available online:  https://www.tandfonline.com/doi/full/10.1080/14719037.2019.1679234