Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
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TY - JOUR
T1 - Organizational innovation in the UK
T2 - A case study of perceptions and processes
AU - King, Nigel
AU - Anderson, Neil
AU - West, Michael
PY - 1991
Y1 - 1991
N2 - Innovation research has tended to take a ‘top-down’ approach, and has failed to take account of the varying perspectives on the innovation process of different groups within organizations. This paper describes a study in two residential care homes for the elderly which examined inter-group differences in perceptions of the innovation process. Staff were asked to describe the histories of a selected innovation. Content-analysis of transcripts showed that managerial and non-managerial staff groups differed in their emphasis on particular phases of the innovation process, and that managers stressed positive influences on the process to a greater extent than did other staff. The groups agreed on what the sources of influence were. Four factors are suggested which might explain these findings: a group's stake in the innovation, role in the innovation process, identity with the organization, and the effectiveness of inter-group communications. Implications for management and future research are discussed.
AB - Innovation research has tended to take a ‘top-down’ approach, and has failed to take account of the varying perspectives on the innovation process of different groups within organizations. This paper describes a study in two residential care homes for the elderly which examined inter-group differences in perceptions of the innovation process. Staff were asked to describe the histories of a selected innovation. Content-analysis of transcripts showed that managerial and non-managerial staff groups differed in their emphasis on particular phases of the innovation process, and that managers stressed positive influences on the process to a greater extent than did other staff. The groups agreed on what the sources of influence were. Four factors are suggested which might explain these findings: a group's stake in the innovation, role in the innovation process, identity with the organization, and the effectiveness of inter-group communications. Implications for management and future research are discussed.
KW - Innovation process
KW - Group-level research
KW - Perceptions of innovations
KW - Homes for the elderly
U2 - 10.1080/02678379108257031
DO - 10.1080/02678379108257031
M3 - Journal article
VL - 5
SP - 331
EP - 339
JO - Work and Stress
JF - Work and Stress
SN - 0267-8373
IS - 4
ER -