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Performance management in construction : a conceptual framework.

Research output: Contribution to journalJournal article

Published

Journal publication date01/2001
JournalConstruction Management and Economics
Journal number1
Volume19
Number of pages11
Pages85-95
Original languageEnglish

Abstract

This paper presents a review of the literature on performance management and measurement in various industries with the aim of transferring best practice into construction. A framework is presented which ensures that effective strategies are deployed to form the performance management system that construction organizations can adopt. The performance measurement process (conceptual) framework (PMPF) adopts the balanced scorecard (BSC) with the addition of a number of elements and perspectives. It rationalizes the relationships between performance measures and goals derived from strategy, so the impact of those measures on an organization's performance can be examined and analysed to indicate potential areas for improvement