Final published version
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
}
TY - GEN
T1 - Possibilities for cultural customization of mobile communication devices
T2 - 2nd International Conference on Human Centered Design (HCD)/14th International Conference on Human-Computer Interaction (HCI)
AU - Aryana, Bijan
AU - Boks, Casper
AU - Navabi, Azadeh
PY - 2011
Y1 - 2011
N2 - Global producers of mobile communication devices recognize the importance of cultural differences in the emerging markets; however it seems that the main concentration in both academic and business areas is on the large number of users with low incomes, while users from other classes of these societies are not studied well. In this study after set of integrated reviews on areas of Mass Customization, New Product Development and Mobile HCI an experiment was planned based on the unexplored aspects of users' culture and mobile communication devices relationships. A number of young educated users from middle class tested a new smart phone during its marketing process in Iran. They were sampled based on a global producer's marketing program. After a phase of self documentation, users selected two applications of the device for the usability tests and found culture related usability problems during the tests. Finally they proposed solutions in a participatory design process.
AB - Global producers of mobile communication devices recognize the importance of cultural differences in the emerging markets; however it seems that the main concentration in both academic and business areas is on the large number of users with low incomes, while users from other classes of these societies are not studied well. In this study after set of integrated reviews on areas of Mass Customization, New Product Development and Mobile HCI an experiment was planned based on the unexplored aspects of users' culture and mobile communication devices relationships. A number of young educated users from middle class tested a new smart phone during its marketing process in Iran. They were sampled based on a global producer's marketing program. After a phase of self documentation, users selected two applications of the device for the usability tests and found culture related usability problems during the tests. Finally they proposed solutions in a participatory design process.
KW - Cultural Customization
KW - Mobile HCI
KW - New Product Development
KW - Mass Customization
KW - Smart Phones
KW - Emerging Markets
U2 - 10.1007/978-3-642-21753-1_21
DO - 10.1007/978-3-642-21753-1_21
M3 - Conference contribution/Paper
SN - 9783642217524
T3 - Lecture Notes in Computer Science
SP - 177
EP - 186
BT - Human Centered Design
A2 - Kurosu, M.
PB - Springer
CY - Berlin
Y2 - 9 July 2011 through 14 July 2011
ER -