Final published version
Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
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TY - JOUR
T1 - Providing Fast Flowing Calm Waters
T2 - EAD 2017
AU - Coupe, Gemma
AU - Cruickshank, Leon
PY - 2017/9/6
Y1 - 2017/9/6
N2 - Co-Design is very challenging in a public sector context yet the role of Design Management in this field is seldom touched on in literature. Using an action research approach we present 3 case studies of mid-large scale of co-design projects. Focussing on how the challenge of activating citizens and managing complex multi stakeholder projects were addressed through a Design Manager role. We explore the evolving role of the Design Manager, and the skills and human qualities required for them to work across strategic, management and operational strands in complex, collaborative projects. From this we present a model of Design Management for managing community-led co-design projects to create calm waters for co-design. The contribution of a model of Design Management for co-design in the public sector can be applied to the facilitation of any co-design project. In conclusion we make 3 key insights and recommendations in relation to the model.
AB - Co-Design is very challenging in a public sector context yet the role of Design Management in this field is seldom touched on in literature. Using an action research approach we present 3 case studies of mid-large scale of co-design projects. Focussing on how the challenge of activating citizens and managing complex multi stakeholder projects were addressed through a Design Manager role. We explore the evolving role of the Design Manager, and the skills and human qualities required for them to work across strategic, management and operational strands in complex, collaborative projects. From this we present a model of Design Management for managing community-led co-design projects to create calm waters for co-design. The contribution of a model of Design Management for co-design in the public sector can be applied to the facilitation of any co-design project. In conclusion we make 3 key insights and recommendations in relation to the model.
KW - Activating citizens
KW - design manager
KW - co-design
KW - public sector engagement
U2 - 10.1080/14606925.2017.1352844
DO - 10.1080/14606925.2017.1352844
M3 - Journal article
VL - 20
SP - S3401-S3412
JO - The Design Journal
JF - The Design Journal
SN - 1460-6925
IS - Suppl. 1
Y2 - 11 April 2017 through 14 April 2017
ER -