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Providing Fast Flowing Calm Waters: The role of the Design Manager in mid-large scale Public Sector Co-Design Projects

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Providing Fast Flowing Calm Waters: The role of the Design Manager in mid-large scale Public Sector Co-Design Projects . / Coupe, Gemma; Cruickshank, Leon.
In: The Design Journal, Vol. 20, No. Suppl. 1, 06.09.2017, p. S3401-S3412.

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Coupe G, Cruickshank L. Providing Fast Flowing Calm Waters: The role of the Design Manager in mid-large scale Public Sector Co-Design Projects . The Design Journal. 2017 Sept 6;20(Suppl. 1):S3401-S3412. doi: 10.1080/14606925.2017.1352844

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@article{f846e32a6e5e4629987fd59b1e6fd721,
title = "Providing Fast Flowing Calm Waters: The role of the Design Manager in mid-large scale Public Sector Co-Design Projects ",
abstract = "Co-Design is very challenging in a public sector context yet the role of Design Management in this field is seldom touched on in literature. Using an action research approach we present 3 case studies of mid-large scale of co-design projects. Focussing on how the challenge of activating citizens and managing complex multi stakeholder projects were addressed through a Design Manager role. We explore the evolving role of the Design Manager, and the skills and human qualities required for them to work across strategic, management and operational strands in complex, collaborative projects. From this we present a model of Design Management for managing community-led co-design projects to create calm waters for co-design. The contribution of a model of Design Management for co-design in the public sector can be applied to the facilitation of any co-design project. In conclusion we make 3 key insights and recommendations in relation to the model.",
keywords = "Activating citizens, design manager, co-design, public sector engagement",
author = "Gemma Coupe and Leon Cruickshank",
year = "2017",
month = sep,
day = "6",
doi = "10.1080/14606925.2017.1352844",
language = "English",
volume = "20",
pages = "S3401--S3412",
journal = "The Design Journal",
issn = "1460-6925",
publisher = "ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD",
number = "Suppl. 1",
note = "EAD 2017 : Design for Next ; Conference date: 11-04-2017 Through 14-04-2017",

}

RIS

TY - JOUR

T1 - Providing Fast Flowing Calm Waters

T2 - EAD 2017

AU - Coupe, Gemma

AU - Cruickshank, Leon

PY - 2017/9/6

Y1 - 2017/9/6

N2 - Co-Design is very challenging in a public sector context yet the role of Design Management in this field is seldom touched on in literature. Using an action research approach we present 3 case studies of mid-large scale of co-design projects. Focussing on how the challenge of activating citizens and managing complex multi stakeholder projects were addressed through a Design Manager role. We explore the evolving role of the Design Manager, and the skills and human qualities required for them to work across strategic, management and operational strands in complex, collaborative projects. From this we present a model of Design Management for managing community-led co-design projects to create calm waters for co-design. The contribution of a model of Design Management for co-design in the public sector can be applied to the facilitation of any co-design project. In conclusion we make 3 key insights and recommendations in relation to the model.

AB - Co-Design is very challenging in a public sector context yet the role of Design Management in this field is seldom touched on in literature. Using an action research approach we present 3 case studies of mid-large scale of co-design projects. Focussing on how the challenge of activating citizens and managing complex multi stakeholder projects were addressed through a Design Manager role. We explore the evolving role of the Design Manager, and the skills and human qualities required for them to work across strategic, management and operational strands in complex, collaborative projects. From this we present a model of Design Management for managing community-led co-design projects to create calm waters for co-design. The contribution of a model of Design Management for co-design in the public sector can be applied to the facilitation of any co-design project. In conclusion we make 3 key insights and recommendations in relation to the model.

KW - Activating citizens

KW - design manager

KW - co-design

KW - public sector engagement

U2 - 10.1080/14606925.2017.1352844

DO - 10.1080/14606925.2017.1352844

M3 - Journal article

VL - 20

SP - S3401-S3412

JO - The Design Journal

JF - The Design Journal

SN - 1460-6925

IS - Suppl. 1

Y2 - 11 April 2017 through 14 April 2017

ER -