Final published version
Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
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TY - JOUR
T1 - Resilience in the face of innovation
T2 - Household trials with BubbleBoard
AU - Lindley, S.E.
AU - Banks, R.
AU - Harper, R.
AU - Jain, A.
AU - Regan, T.
AU - Sellen, A.
AU - Taylor, A.S.
PY - 2009/2
Y1 - 2009/2
N2 - We present the results of a field trial in which a visual answer machine, the BubbleBoard, was deployed in five households. The aims of the trial were to create an improved answer machine, but also, and more interestingly, to encourage family members to appropriate it through the inclusion of open and playful design elements. Through making aspects of audio messages visible, BubbleBoard offered a number of improvements over existing answer machines. However, the new affordances associated with this were not appropriated by family members in the ways we had expected. We discuss possible reasons for this, and conclude that attempting to encourage appropriation through 'openness' in design may not be sufficient in the face of well-established social practices.
AB - We present the results of a field trial in which a visual answer machine, the BubbleBoard, was deployed in five households. The aims of the trial were to create an improved answer machine, but also, and more interestingly, to encourage family members to appropriate it through the inclusion of open and playful design elements. Through making aspects of audio messages visible, BubbleBoard offered a number of improvements over existing answer machines. However, the new affordances associated with this were not appropriated by family members in the ways we had expected. We discuss possible reasons for this, and conclude that attempting to encourage appropriation through 'openness' in design may not be sufficient in the face of well-established social practices.
KW - Appropriation
KW - Home technology
KW - Social practices
KW - Design elements
KW - Family members
KW - Field trials
KW - Machine design
U2 - 10.1016/j.ijhcs.2008.07.008
DO - 10.1016/j.ijhcs.2008.07.008
M3 - Journal article
VL - 67
SP - 154
EP - 164
JO - International Journal of Human-Computer Studies
JF - International Journal of Human-Computer Studies
SN - 1071-5819
IS - 2
ER -