Rights statement: This is an Accepted Manuscript of an article published by Taylor & Francis in Production Planning & Control on 11/06/2019, available online: https://www.tandfonline.com/doi/full/10.1080/09537287.2018.1557757
Accepted author manuscript, 868 KB, PDF document
Available under license: CC BY-NC: Creative Commons Attribution-NonCommercial 4.0 International License
Final published version
Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
}
TY - JOUR
T1 - Resolving agency issues in client-contractor relationships to deliver project success
AU - Bryde, David
AU - Unterhitzenberger, Christine
AU - Roger, Joby
N1 - This is an Accepted Manuscript of an article published by Taylor & Francis in Production Planning & Control on 11/06/2019, available online: https://www.tandfonline.com/doi/full/10.1080/09537287.2018.1557757
PY - 2019/8/1
Y1 - 2019/8/1
N2 - In our research we seek to explain why some relationships between project client and contractors are managed in such a way that leads to success and others are not. In doing so, we analyze how the relational risk that exists when a client sources a project from an external organization is managed. We view the topic through a lens of agency theory and we use a multiple case study research design, analyzing projects from the construction and clinical research business sectors that had varying degrees of success. We extend knowledge of managing relational risk by developing a framework for resolving agency-related issues to deliver project success. The framework encompasses mechanisms to managing relational risk which we classify in five broad areas: contract, understanding, resources, education and delegation – the CURED framework. These areas reflect both formal and informal mechanisms as described in existing literature.
AB - In our research we seek to explain why some relationships between project client and contractors are managed in such a way that leads to success and others are not. In doing so, we analyze how the relational risk that exists when a client sources a project from an external organization is managed. We view the topic through a lens of agency theory and we use a multiple case study research design, analyzing projects from the construction and clinical research business sectors that had varying degrees of success. We extend knowledge of managing relational risk by developing a framework for resolving agency-related issues to deliver project success. The framework encompasses mechanisms to managing relational risk which we classify in five broad areas: contract, understanding, resources, education and delegation – the CURED framework. These areas reflect both formal and informal mechanisms as described in existing literature.
U2 - 10.1080/09537287.2018.1557757
DO - 10.1080/09537287.2018.1557757
M3 - Journal article
VL - 30
SP - 1049
EP - 1063
JO - Production Planning and Control
JF - Production Planning and Control
SN - 0953-7287
IS - 13
ER -