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Satisfaction and getting a career: Employment expectations of undergraduate students and their use of support services

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  • Melissa James-Maceachern
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Publication date21/06/2017
Host publicationProceedings of the 3 rd International Conference on Higher Education Advances: HEAd' 17
Place of PublicationValencia
PublisherEditorial Universitat Politècnica de València
Pages133-142
Number of pages12
ISBN (print)9788490485903
<mark>Original language</mark>English
EventHigher Education advances HEAD '17 - Valencia, Spain
Duration: 21/06/201725/06/2017

Conference

ConferenceHigher Education advances HEAD '17
Country/TerritorySpain
Period21/06/1725/06/17

Conference

ConferenceHigher Education advances HEAD '17
Country/TerritorySpain
Period21/06/1725/06/17

Abstract

The purpose of this paper is to explore the factors that affect higher education student satisfaction and future employment and their use of career and other support services while attending an institution. The descriptive results of this study suggest that while student satisfaction may be relatively similar for all academic programs, students utilize career and other support services very little. Most notably, the results also indicate students’ expectations for employment was not related to their experience issuing these services. On the contrary, they were mostly satisfied with their academic and personal development. In essence, students felt prepared for the workplace based on their academic experiences rather than through other supports offered by the institution. This paper suggests that institutions efforts are best placed on the academic and learning experience available to their students versus career and support services.