Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
}
TY - GEN
T1 - Service level agreement monitoring for resilience in computer networks
AU - Shirazi, Syed Noor Ul Hassan
AU - Schaeffer-Filho, Alberto
AU - Hutchison, David
PY - 2012
Y1 - 2012
N2 - Today’s communication networks are migrating from resource based networks to service based network. These services could include, for example, financial, trading and other corporate services. Failing of such services would have significant impact, therefore it is important to ensure the resilience of a service asattributed in Service Level Agreements. In this paper we propose design of a test suite for stakeholders to investigate resilience and security requirements that have been defined in a Service Level Agreement. Also, the service providers can use this design to check compliance before delivering service and thus increase their performance. This paper will also stimulate the discussion of need of categorizing resilience parameters in existing SLAs and integration of SLA with policy based control for better management.
AB - Today’s communication networks are migrating from resource based networks to service based network. These services could include, for example, financial, trading and other corporate services. Failing of such services would have significant impact, therefore it is important to ensure the resilience of a service asattributed in Service Level Agreements. In this paper we propose design of a test suite for stakeholders to investigate resilience and security requirements that have been defined in a Service Level Agreement. Also, the service providers can use this design to check compliance before delivering service and thus increase their performance. This paper will also stimulate the discussion of need of categorizing resilience parameters in existing SLAs and integration of SLA with policy based control for better management.
KW - Service Level Agreement
KW - policy based control
KW - resilience
KW - computer networks
M3 - Conference contribution/Paper
SN - 9781902560267
BT - 13th Annual PostGraduate Symposium on The Convergence of Telecommunications, Networking and Broadcasting
PB - Liverpool John Moores University
CY - Liverpool
T2 - 13th Annual PostGraduate Symposium on The Convergence of Telecommunications, Networking and Broadcasting
Y2 - 25 June 2012 through 26 June 2012
ER -