Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
}
TY - JOUR
T1 - Should it stay or should it go?
T2 - Examining the shared services or outsourcing decision
AU - Hesketh, Anthony J.
PY - 2008
Y1 - 2008
N2 - Purpose – The purpose of this paper is to examine the shared services or outsourcing decision.Design/methodology/approach – Data are drawn from interviews with over 70 executives in leading organizations in relation to their strategic objectives in advocating the adoption of their chosen service delivery model.Findings – The paper notes that decision making by the numbers alone (satellite strategy) may ensure reaching the strategic destination eventually, but perhaps too belatedly. One has to consider the different stages of the “in”, “out” or “shake it all about” debate relating to sourcing strategy and the costs thereof.Originality/value – The paper is of value in enabling organizations to recognize the distinction between strategic enablement and their competitive intangibles.
AB - Purpose – The purpose of this paper is to examine the shared services or outsourcing decision.Design/methodology/approach – Data are drawn from interviews with over 70 executives in leading organizations in relation to their strategic objectives in advocating the adoption of their chosen service delivery model.Findings – The paper notes that decision making by the numbers alone (satellite strategy) may ensure reaching the strategic destination eventually, but perhaps too belatedly. One has to consider the different stages of the “in”, “out” or “shake it all about” debate relating to sourcing strategy and the costs thereof.Originality/value – The paper is of value in enabling organizations to recognize the distinction between strategic enablement and their competitive intangibles.
KW - Corporate strategy
KW - Decision making
KW - Intangible assets
KW - Operations management
KW - Outsourcing
U2 - 10.1108/17538290810897165
DO - 10.1108/17538290810897165
M3 - Journal article
VL - 1
SP - 154
EP - 172
JO - Strategic Outsourcing: An International Journal
JF - Strategic Outsourcing: An International Journal
SN - 1753-8297
IS - 2
ER -