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    Rights statement: The final, definitive version of this article has been published in the Journal, Business and Professional Communication Quarterly, 82 (2), 2019, © SAGE Publications Ltd, 2019 by SAGE Publications Ltd at the Business and Professional Communication Quarterly page: https://journals.sagepub.com/home/bcq on SAGE Journals Online: http://journals.sagepub.com/

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Social actors “to go”: An analytical toolkit to explore agency in business discourse and communication

Research output: Contribution to journalJournal article

Published
<mark>Journal publication date</mark>1/06/2019
<mark>Journal</mark>Business and Professional Communication Quarterly
Issue number2
Volume82
Number of pages25
Pages (from-to)214-238
Publication statusPublished
Early online date12/02/19
Original languageEnglish

Abstract

We argue that language awareness and discourse analytical skills should be part of business communication curricula. To this end, we propose a three-step analytical model drawing on organizational and critical discourse studies, and approaches from systemic-functional linguistics, to explore agency and action in business communication. Focusing on language and discourse helps students to analyze texts more systematically, researchers to gain deeper insights into organizational discourse, and practitioners to reflect on communication processes and produce texts with more impact. We view discourse as central to organizational processes and render a specific approach accessible and easy to integrate into business communication curricula.

Bibliographic note

The final, definitive version of this article has been published in the Journal, Business and Professional Communication Quarterly, 82 (2), 2019, © SAGE Publications Ltd, 2019 by SAGE Publications Ltd at the Business and Professional Communication Quarterly page: https://journals.sagepub.com/home/bcq on SAGE Journals Online: http://journals.sagepub.com/