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Staff stress and morale in community-based settings for people with intellectual disabilities and challenging behaviour : a brief report.

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Staff stress and morale in community-based settings for people with intellectual disabilities and challenging behaviour : a brief report. / Robertson, Janet M.; Hatton, Chris; Felce, David; Meek, Andrea; Carr, Deborah; Knapp, Martin; Hallam, Andrea; Emerson, Eric; Pinkney, Lisa; Caesar, Emma; Lowe, Kathy.

In: Journal of Applied Research in Intellectual Disabilities, Vol. 18, No. 3, 09.2005, p. 271-277.

Research output: Contribution to journalJournal articlepeer-review

Harvard

Robertson, JM, Hatton, C, Felce, D, Meek, A, Carr, D, Knapp, M, Hallam, A, Emerson, E, Pinkney, L, Caesar, E & Lowe, K 2005, 'Staff stress and morale in community-based settings for people with intellectual disabilities and challenging behaviour : a brief report.', Journal of Applied Research in Intellectual Disabilities, vol. 18, no. 3, pp. 271-277. https://doi.org/10.1111/j.1468-3148.2005.00233.x

APA

Robertson, J. M., Hatton, C., Felce, D., Meek, A., Carr, D., Knapp, M., Hallam, A., Emerson, E., Pinkney, L., Caesar, E., & Lowe, K. (2005). Staff stress and morale in community-based settings for people with intellectual disabilities and challenging behaviour : a brief report. Journal of Applied Research in Intellectual Disabilities, 18(3), 271-277. https://doi.org/10.1111/j.1468-3148.2005.00233.x

Vancouver

Author

Robertson, Janet M. ; Hatton, Chris ; Felce, David ; Meek, Andrea ; Carr, Deborah ; Knapp, Martin ; Hallam, Andrea ; Emerson, Eric ; Pinkney, Lisa ; Caesar, Emma ; Lowe, Kathy. / Staff stress and morale in community-based settings for people with intellectual disabilities and challenging behaviour : a brief report. In: Journal of Applied Research in Intellectual Disabilities. 2005 ; Vol. 18, No. 3. pp. 271-277.

Bibtex

@article{254dbbdebfb8485e9cea5468464386fb,
title = "Staff stress and morale in community-based settings for people with intellectual disabilities and challenging behaviour : a brief report.",
abstract = "Background There are no studies that have compared outcomes for staff in different types of supported accommodation for people with intellectual disabilities and challenging behaviour. This study looked at stress, morale and intended job turnover in staff in two types of community-based residential supports: non-congregate settings where the minority of residents have challenging behaviour; and congregate settings where the majority of residents have challenging behaviour. Materials and methods A self-completion survey questionnaire was used to collect information on the basic characteristics of staff, levels of staff stress, job satisfaction and propensity to leave their employment. Results One hundred and fifty-seven questionnaires were returned from staff, the majority of whom were on fixed-term contracts. Congregate settings were not associated with higher levels of stress as might be assumed. Overall, over a quarter of staff reached criterion on the General Health Questionnaire-12 for experiencing emotional distress, and over a third were likely to actively seek new employment in the next year. The greatest perceived sources of stress were lack of resources and lack of staff support. The lowest level of satisfaction was with the rate of pay. Those in non-congregate settings reported greater perceived stress because of lack of procedures to deal with challenging behaviour. Conclusions High levels of intended staff turnover may be more due to job insecurity and lack of support than service user challenging behaviour. Employers seeking to reduce turnover should pay attention to basic pay and conditions, as well as staff training in appropriate methods for dealing with challenging behaviour.",
keywords = "behaviour • intellectual disabilities • staff",
author = "Robertson, {Janet M.} and Chris Hatton and David Felce and Andrea Meek and Deborah Carr and Martin Knapp and Andrea Hallam and Eric Emerson and Lisa Pinkney and Emma Caesar and Kathy Lowe",
year = "2005",
month = sep,
doi = "10.1111/j.1468-3148.2005.00233.x",
language = "English",
volume = "18",
pages = "271--277",
journal = "Journal of Applied Research in Intellectual Disabilities",
issn = "1360-2322",
publisher = "Wiley-Blackwell Publishing Ltd",
number = "3",

}

RIS

TY - JOUR

T1 - Staff stress and morale in community-based settings for people with intellectual disabilities and challenging behaviour : a brief report.

AU - Robertson, Janet M.

AU - Hatton, Chris

AU - Felce, David

AU - Meek, Andrea

AU - Carr, Deborah

AU - Knapp, Martin

AU - Hallam, Andrea

AU - Emerson, Eric

AU - Pinkney, Lisa

AU - Caesar, Emma

AU - Lowe, Kathy

PY - 2005/9

Y1 - 2005/9

N2 - Background There are no studies that have compared outcomes for staff in different types of supported accommodation for people with intellectual disabilities and challenging behaviour. This study looked at stress, morale and intended job turnover in staff in two types of community-based residential supports: non-congregate settings where the minority of residents have challenging behaviour; and congregate settings where the majority of residents have challenging behaviour. Materials and methods A self-completion survey questionnaire was used to collect information on the basic characteristics of staff, levels of staff stress, job satisfaction and propensity to leave their employment. Results One hundred and fifty-seven questionnaires were returned from staff, the majority of whom were on fixed-term contracts. Congregate settings were not associated with higher levels of stress as might be assumed. Overall, over a quarter of staff reached criterion on the General Health Questionnaire-12 for experiencing emotional distress, and over a third were likely to actively seek new employment in the next year. The greatest perceived sources of stress were lack of resources and lack of staff support. The lowest level of satisfaction was with the rate of pay. Those in non-congregate settings reported greater perceived stress because of lack of procedures to deal with challenging behaviour. Conclusions High levels of intended staff turnover may be more due to job insecurity and lack of support than service user challenging behaviour. Employers seeking to reduce turnover should pay attention to basic pay and conditions, as well as staff training in appropriate methods for dealing with challenging behaviour.

AB - Background There are no studies that have compared outcomes for staff in different types of supported accommodation for people with intellectual disabilities and challenging behaviour. This study looked at stress, morale and intended job turnover in staff in two types of community-based residential supports: non-congregate settings where the minority of residents have challenging behaviour; and congregate settings where the majority of residents have challenging behaviour. Materials and methods A self-completion survey questionnaire was used to collect information on the basic characteristics of staff, levels of staff stress, job satisfaction and propensity to leave their employment. Results One hundred and fifty-seven questionnaires were returned from staff, the majority of whom were on fixed-term contracts. Congregate settings were not associated with higher levels of stress as might be assumed. Overall, over a quarter of staff reached criterion on the General Health Questionnaire-12 for experiencing emotional distress, and over a third were likely to actively seek new employment in the next year. The greatest perceived sources of stress were lack of resources and lack of staff support. The lowest level of satisfaction was with the rate of pay. Those in non-congregate settings reported greater perceived stress because of lack of procedures to deal with challenging behaviour. Conclusions High levels of intended staff turnover may be more due to job insecurity and lack of support than service user challenging behaviour. Employers seeking to reduce turnover should pay attention to basic pay and conditions, as well as staff training in appropriate methods for dealing with challenging behaviour.

KW - behaviour • intellectual disabilities • staff

U2 - 10.1111/j.1468-3148.2005.00233.x

DO - 10.1111/j.1468-3148.2005.00233.x

M3 - Journal article

VL - 18

SP - 271

EP - 277

JO - Journal of Applied Research in Intellectual Disabilities

JF - Journal of Applied Research in Intellectual Disabilities

SN - 1360-2322

IS - 3

ER -