Rights statement: © ACM, 2017. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in PervasiveHealth '17: Proceedings of the 11th EAI International Conference on Pervasive Computing Technologies for Healthcare http://doi.acm.org/10.1145/3154862.3154865
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Available under license: CC BY-NC: Creative Commons Attribution-NonCommercial 4.0 International License
Final published version
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
}
TY - GEN
T1 - Supernurse
T2 - 11th EAI International Conference on Pervasive Computing Technologies for Healthcare, PervasiveHealth 2017
AU - Al-Masslawi, Dawood
AU - Block, Lori
AU - Ronquillo, Charlene
AU - Handfield, Shannon
AU - Fels, Sidney
AU - Lea, Rodger
AU - Currie, Leanne M.
N1 - © ACM, 2017. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in PervasiveHealth '17: Proceedings of the 11th EAI International Conference on Pervasive Computing Technologies for Healthcare http://doi.acm.org/10.1145/3154862.3154865
PY - 2017/5/23
Y1 - 2017/5/23
N2 - The increasing aging population needing homecare is leading to additional clinical work for homecare nurses. Wound care and documentation are substantial components of this work required to monitor patients and make appropriate clinical decisions. However, due to barriers in the systems that nurses are expected to use, and context of their activities, they create and use workarounds to get their job done. In this study, the most common themes of workarounds were identified and used to inform design iterations of a wound documentation application: SuperNurse. The exploratory and experimental design iterations involved homecare nurses, who expressed: curiosity, leading to further reflection; frustration, leading to identifying problems; and surprise, leading to identifying useful and easy to use designs. We found that nurse-centred design, informed by workarounds, led to using mobile, wearable, and speech recognition technology and improving ease of use and usefulness in SuperNurse.
AB - The increasing aging population needing homecare is leading to additional clinical work for homecare nurses. Wound care and documentation are substantial components of this work required to monitor patients and make appropriate clinical decisions. However, due to barriers in the systems that nurses are expected to use, and context of their activities, they create and use workarounds to get their job done. In this study, the most common themes of workarounds were identified and used to inform design iterations of a wound documentation application: SuperNurse. The exploratory and experimental design iterations involved homecare nurses, who expressed: curiosity, leading to further reflection; frustration, leading to identifying problems; and surprise, leading to identifying useful and easy to use designs. We found that nurse-centred design, informed by workarounds, led to using mobile, wearable, and speech recognition technology and improving ease of use and usefulness in SuperNurse.
KW - User-centered design
KW - home care
KW - wearables
KW - nursing
KW - workarounds
KW - speech recognition
KW - community health
KW - healthcare applications
U2 - 10.1145/3154862.3154865
DO - 10.1145/3154862.3154865
M3 - Conference contribution/Paper
AN - SCOPUS:85055998081
T3 - ACM International Conference Proceeding Series
SP - 193
EP - 202
BT - PervasiveHealth '17 Proceedings of the 11th EAI International Conference on Pervasive Computing Technologies for Healthcare
PB - Association for Computing Machinery (ACM)
CY - New York
Y2 - 23 May 2017 through 26 May 2017
ER -