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Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
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TY - JOUR
T1 - Susceptibility to email fraud
T2 - a review of psychological perspectives, data-collection methods, and ethical considerations
AU - Jones, Helen
AU - Towse, John
AU - Race, Nicholas
PY - 2015
Y1 - 2015
N2 - We review the existing literature on the psychology of email fraud, and attempt to integrate the small but burgeoning set of research findings. We show that research has adopted a variety of methodologies and taken a number of conceptual positions in the attempt to throw light on decisions about emails that may be in best-case scenarios, sub-optimal, or in the worst-case scenarios, catastrophic. We point to the potential from cognitive science and social psychology to inform the field, and we attempt to identify the opportunities and limitations from researcher’s design decisions. The study of email decision-making is an important topic in its own right, but also has the potential to inform about general cognitive processes too.
AB - We review the existing literature on the psychology of email fraud, and attempt to integrate the small but burgeoning set of research findings. We show that research has adopted a variety of methodologies and taken a number of conceptual positions in the attempt to throw light on decisions about emails that may be in best-case scenarios, sub-optimal, or in the worst-case scenarios, catastrophic. We point to the potential from cognitive science and social psychology to inform the field, and we attempt to identify the opportunities and limitations from researcher’s design decisions. The study of email decision-making is an important topic in its own right, but also has the potential to inform about general cognitive processes too.
KW - Decision-making
KW - Phishing
KW - Online
KW - Cyberpsychology
KW - Fraud victimisation
U2 - 10.4018/IJCBPL.2015070102
DO - 10.4018/IJCBPL.2015070102
M3 - Journal article
VL - 5
SP - 13
EP - 29
JO - International Journal of Cyber Behavior, Psychology and Learning
JF - International Journal of Cyber Behavior, Psychology and Learning
SN - 2155-7136
IS - 3
ER -