Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
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TY - JOUR
T1 - Testing in the Wild: The Social and Organisational Dimensions of Real World Practice
AU - Rooksby, John
AU - Rouncefield, Mark
AU - Sommerville, Iain
PY - 2009
Y1 - 2009
N2 - Testing is a key part of any systems engineering project. There is an extensive literature on testing, but very little that focuses on how testing is carried out in real-world circumstances. This is partly because current practices are often seen as unsophisticated and ineffective. We believe that by investigating and characterising the real-world work of testing we can help question why such ‘bad practices’ occur and how improvements might be made. We also argue that the testing literature is too focused on technological issues when many of the problems, and indeed strengths, have as much do with work and organisation. In this paper we use empirical examples from four systems engineering projects to demonstrate how and in what ways testing is a cooperative activity. In particular we demonstrate the ways in which testing is situated within organisational work and satisfices organisational and marketplace demands.
AB - Testing is a key part of any systems engineering project. There is an extensive literature on testing, but very little that focuses on how testing is carried out in real-world circumstances. This is partly because current practices are often seen as unsophisticated and ineffective. We believe that by investigating and characterising the real-world work of testing we can help question why such ‘bad practices’ occur and how improvements might be made. We also argue that the testing literature is too focused on technological issues when many of the problems, and indeed strengths, have as much do with work and organisation. In this paper we use empirical examples from four systems engineering projects to demonstrate how and in what ways testing is a cooperative activity. In particular we demonstrate the ways in which testing is situated within organisational work and satisfices organisational and marketplace demands.
KW - dependability
KW - ethnography
KW - ethnomethodology
KW - organisational issues
KW - software development
KW - systems testing
KW - work practices
UR - http://www.scopus.com/inward/record.url?scp=73449126198&partnerID=8YFLogxK
U2 - 10.1007/s10606-009-9098-7
DO - 10.1007/s10606-009-9098-7
M3 - Journal article
VL - 18
SP - 559
EP - 580
JO - Computer Supported Cooperative Work
JF - Computer Supported Cooperative Work
SN - 0925-9724
IS - 5-6
ER -