Fear is the mind-killer.
Frank Herbert, Dune (1965)
Despite being identified as a pervasive emotion in
the modern workplace (Pfeffer & Sutton, 2000),
fear oddly has not received a corresponding
amount of attention among management
researchers. In fact, Kish-Gephart, Detert,
Treviño, and Edmondson (2009, p. 163) observe
that we still have much to learn about the nature
of fear in workplace settings, including “what it
is, how and why it is experienced, and to what
effects.” Bennis (1966) notes further that fear has
always been a part of the work environment (see
also Connelly & Turner, 2018), but it remains an
especially important issue in today’s workplaces
because of the effects of rapid and ongoing organizational
change, which are often linked to
uncertain outcomes (Bordia, Hobman, Jones,
Gallois, & Callan, 2004; Tiedens & Linton,
2001). Our aim in this chapter is to provide an
overview of fear (arising from uncertainty) as
a discrete emotion, to identify stimuli that may
trigger fear at work, and to identify the potential
positive and negative outcomes that can be linked
to employees’ fear. We also outline potential
pathways for future research on fear of uncertainty
in the workplace.