Research output: Contribution to Journal/Magazine › Journal article
Research output: Contribution to Journal/Magazine › Journal article
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TY - JOUR
T1 - The electronic medical record and everyday medical work
AU - Clarke, K.
AU - Hartswood, M.
AU - Procter, R.
AU - Rouncefield, M.
PY - 2001/9
Y1 - 2001/9
N2 - The deployment of the electronic medical record (EMR) is widely seen by healthcare policy makers and service managers as a key step in the achievement of more efficient and integrated healthcare services. However, our studies of medical work practices reveal important discrepancies between the presumptions of EMR and the ways in which healthcare professionals actually use and communicate information. These lead us to conclude it may be some time before technologies like the EMR can deliver promised benefits, and will do so only if they are allowed to evolve via user-led design and development processes.
AB - The deployment of the electronic medical record (EMR) is widely seen by healthcare policy makers and service managers as a key step in the achievement of more efficient and integrated healthcare services. However, our studies of medical work practices reveal important discrepancies between the presumptions of EMR and the ways in which healthcare professionals actually use and communicate information. These lead us to conclude it may be some time before technologies like the EMR can deliver promised benefits, and will do so only if they are allowed to evolve via user-led design and development processes.
KW - Electronic medical record
KW - healthcare
KW - collaborative work
KW - service integration
KW - IT systems design
U2 - 10.1177/146045820100700310
DO - 10.1177/146045820100700310
M3 - Journal article
VL - 7
SP - 168
EP - 170
JO - Health Informatics Journal
JF - Health Informatics Journal
SN - 1741-2811
IS - 3-4
ER -