TY - UNPB

T1 - Towards fully-facilitated DES modelling

T2 - a successful project

AU - Bisogno, Stefania

AU - Proudlove, Nathan

AU - Calabrese, Armando

AU - Levialdi-Ghiron, Nathan

AU - Onggo, Bhakti Satyabuhdi Stephan

PY - 2016

Y1 - 2016

N2 - The literature suggests that increasing stakeholder engagement in modelling has a positive impact on healthcare improvement projects using discrete-event simulation (DES). This suggests analysts should strive for the ‘fully-facilitated’ mode of simulation, meaning conducting the whole simulation project together with stakeholders. This paper investigates whether this might be possible in practice. This work arose from a research project with an Italian hospital. The paper describes a simulation project that succeeds in being fully-facilitated through all stages as far as the implementation stage, through combining Business Process Model and Notation (BPMN) and DES. We believe it is the first time that a fully-facilitated DES project in healthcare has been described.

AB - The literature suggests that increasing stakeholder engagement in modelling has a positive impact on healthcare improvement projects using discrete-event simulation (DES). This suggests analysts should strive for the ‘fully-facilitated’ mode of simulation, meaning conducting the whole simulation project together with stakeholders. This paper investigates whether this might be possible in practice. This work arose from a research project with an Italian hospital. The paper describes a simulation project that succeeds in being fully-facilitated through all stages as far as the implementation stage, through combining Business Process Model and Notation (BPMN) and DES. We believe it is the first time that a fully-facilitated DES project in healthcare has been described.

KW - Health care

KW - Simulation

KW - Facilitated Modelling

KW - BPMN

M3 - Working paper

BT - Towards fully-facilitated DES modelling

ER -