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Using Context as a Crystal Ball: Rewards and Pitfalls

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Using Context as a Crystal Ball: Rewards and Pitfalls. / Cheverst, Keith; Davies, Nigel; Mitchell, Keith et al.
In: Personal and Ubiquitous Computing, Vol. 5, No. 1, 2001, p. 8-11.

Research output: Contribution to Journal/MagazineJournal articlepeer-review

Harvard

Cheverst, K, Davies, N, Mitchell, K & Efstratiou, C 2001, 'Using Context as a Crystal Ball: Rewards and Pitfalls', Personal and Ubiquitous Computing, vol. 5, no. 1, pp. 8-11. https://doi.org/10.1007/s007790170020

APA

Vancouver

Cheverst K, Davies N, Mitchell K, Efstratiou C. Using Context as a Crystal Ball: Rewards and Pitfalls. Personal and Ubiquitous Computing. 2001;5(1):8-11. doi: 10.1007/s007790170020

Author

Cheverst, Keith ; Davies, Nigel ; Mitchell, Keith et al. / Using Context as a Crystal Ball: Rewards and Pitfalls. In: Personal and Ubiquitous Computing. 2001 ; Vol. 5, No. 1. pp. 8-11.

Bibtex

@article{25048c313b3c4858a7dccc3dd5d6f738,
title = "Using Context as a Crystal Ball: Rewards and Pitfalls",
abstract = "Context-awareness can be used to simplify a user's understanding of, and interaction with, interactive systems. In effect, through adaptation, context-aware systems can migrate complexity away from the user and into the system (or agent). However, the incorporation of context-awareness raises a number of issues. For example, users are required to trust the behaviour of the system's intelligence and this requires the system to have predictable behaviour and the ability to successfully and consistently preempt the user's goal. Unfortunately, the agent may incorrectly preempt the user's goal, owing to either flawed intelligence or to incorrect or out-of-date contextual information. In such circumstances the user is likely to feel frustration because the system will either appear overly prescriptive or, worse still, present incorrect results. This paper considers these issues, a number of which are described in anecdotal form, based on our experiences in developing and evaluating the context-aware GUIDE system.",
keywords = "cs_eprint_id, 1668 cs_uid, 397",
author = "Keith Cheverst and Nigel Davies and Keith Mitchell and Christos Efstratiou",
year = "2001",
doi = "10.1007/s007790170020",
language = "English",
volume = "5",
pages = "8--11",
journal = "Personal and Ubiquitous Computing",
issn = "1617-4909",
publisher = "Springer Verlag London Ltd",
number = "1",

}

RIS

TY - JOUR

T1 - Using Context as a Crystal Ball: Rewards and Pitfalls

AU - Cheverst, Keith

AU - Davies, Nigel

AU - Mitchell, Keith

AU - Efstratiou, Christos

PY - 2001

Y1 - 2001

N2 - Context-awareness can be used to simplify a user's understanding of, and interaction with, interactive systems. In effect, through adaptation, context-aware systems can migrate complexity away from the user and into the system (or agent). However, the incorporation of context-awareness raises a number of issues. For example, users are required to trust the behaviour of the system's intelligence and this requires the system to have predictable behaviour and the ability to successfully and consistently preempt the user's goal. Unfortunately, the agent may incorrectly preempt the user's goal, owing to either flawed intelligence or to incorrect or out-of-date contextual information. In such circumstances the user is likely to feel frustration because the system will either appear overly prescriptive or, worse still, present incorrect results. This paper considers these issues, a number of which are described in anecdotal form, based on our experiences in developing and evaluating the context-aware GUIDE system.

AB - Context-awareness can be used to simplify a user's understanding of, and interaction with, interactive systems. In effect, through adaptation, context-aware systems can migrate complexity away from the user and into the system (or agent). However, the incorporation of context-awareness raises a number of issues. For example, users are required to trust the behaviour of the system's intelligence and this requires the system to have predictable behaviour and the ability to successfully and consistently preempt the user's goal. Unfortunately, the agent may incorrectly preempt the user's goal, owing to either flawed intelligence or to incorrect or out-of-date contextual information. In such circumstances the user is likely to feel frustration because the system will either appear overly prescriptive or, worse still, present incorrect results. This paper considers these issues, a number of which are described in anecdotal form, based on our experiences in developing and evaluating the context-aware GUIDE system.

KW - cs_eprint_id

KW - 1668 cs_uid

KW - 397

U2 - 10.1007/s007790170020

DO - 10.1007/s007790170020

M3 - Journal article

VL - 5

SP - 8

EP - 11

JO - Personal and Ubiquitous Computing

JF - Personal and Ubiquitous Computing

SN - 1617-4909

IS - 1

ER -